# Cloud 9 Cafe & Desserts vs Jack's

Cloud 9 Cafe & Desserts and Jack's both sit at 4.8 stars, but that hides the real split: 67% of Cloud 9 Cafe & Desserts's written reviews are positive against 21% of Jack's's. Cloud 9 Cafe & Desserts also leads on iOS requirement (11.0 vs 14.0). Jack's's advantage is ads (none vs shown) and ratings volume (14K vs 57). On price, rating, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for Cloud 9 Cafe & Desserts against 4.7 for Jack's. That said, the two scores are not equally well evidenced: Jack's has 14K ratings behind it against 57, so its average is the more settled of the two. Written reviews are what separate them: 67% of Cloud 9 Cafe & Desserts's written reviews are positive against 21% of Jack's's.

Cloud 9 Cafe & Desserts ships an update every 3 months, Jack's every 4 months. The most recent releases landed on October 24, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | Cloud 9 Cafe & Desserts | Jack's |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (57 ratings)](https://appshunter.io/ios/app/cloud-9-cafe-and-desserts/id875948365/reviews)** | [4.7 (14K ratings)](https://appshunter.io/ios/app/jacks/id1468067588/reviews) |
| Number of ratings | 57 | **14K** |
| Positive reviews | **66.7% of reviews** | 21.0% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 3 months** | Every 4 months |
| Monetization | Ad-supported | **Free** |
| Best chart rank | — | **#207** |
| Size | 88 MB | 108 MB |
| Requires iOS | **11.0** | 14.0 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [ChowNow](https://appshunter.io/developer/553996348) | [BIG JACK ULTIMATE HOLDINGS LP](https://appshunter.io/developer/1468067587) |

## What reviewers say

### Cloud 9 Cafe & Desserts

[App page](https://appshunter.io/ios/app/cloud-9-cafe-and-desserts/id875948365)

Easily order your favorite meals and desserts from a diverse menu. Customize your selections, securely pay, and receive notifications when your order is ready. Save your preferences for quick reordering.

**Highlights:** Browse and customize menu items, Secure payment system, Save delivery addresses and payment methods, Schedule orders up to seven days in advance, Receive order readiness notifications, Access restaurant location and contact info

**Features:** macOS Compatibility

**In-app purchases:** none


### Jack's

[App page](https://appshunter.io/ios/app/jacks/id1468067588)

**Currently charting:** #207 Top Free · Food & Drink (US App Store)

Earn points on every order and redeem them for delicious rewards. Discover nearby locations, order for pickup or delivery, and access exclusive online deals and limited-time offers.

**Highlights:** Earn points on orders, Redeem for rewards, Find nearby locations, Order for pickup/delivery, Exclusive online deals, Limited-time offers, Signup, birthday, anniversary rewards

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient
- 👍 Friendly and helpful staff
- 🍔 Great food quality

**What reviewers complain about**

- 🐛 App crashes and bugs
- 🔒 Inability to save payment info
- 🤔 Inconsistent user experience
- ⏰ Long wait times
- 🔄 Difficulty signing in and staying signed in

**Reported bugs**

- App freezing and crashing
- Inability to redeem points
- Incorrect orders
- Rewards not tracking properly

**Requested features**

- Ability to customize orders
- More reward options
- Easier way to get refunds
- Better menu customization


## Frequently asked questions

### Is Cloud 9 Cafe & Desserts free?

Cloud 9 Cafe & Desserts is free to download, with no in-app purchases.

### Is Jack's free?

Jack's is free to download, with no in-app purchases.

### Which has better reviews, Cloud 9 Cafe & Desserts or Jack's?

Cloud 9 Cafe & Desserts is rated higher. Cloud 9 Cafe & Desserts averages 4.8 out of 5 from 57 ratings, while Jack's averages 4.7 from 14K ratings.

### Do Cloud 9 Cafe & Desserts or Jack's have ads?

Cloud 9 Cafe & Desserts shows ads; Jack's does not.

### Which is updated more often, Cloud 9 Cafe & Desserts or Jack's?

Cloud 9 Cafe & Desserts ships an update every 3 months, and Jack's every 4 months. Most recently, Cloud 9 Cafe & Desserts was updated on October 24, 2026 and Jack's on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*