# Google Analytics vs Shopify Inbox

The clearest difference is update cadence: Shopify Inbox at fortnightly against Google Analytics's every 2 months. Shopify Inbox also leads on rating (4.8 vs 4.6). On price, review sentiment, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Shopify Inbox holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 5.2K and 13K respectively. Written reviews split almost evenly too, at 59% and 58% positive.

Google Analytics ships an update every 2 months, Shopify Inbox fortnightly. The most recent releases landed on September 25, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | Google Analytics | Shopify Inbox |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (5.2K ratings)](https://appshunter.io/ios/app/google-analytics/id881599038/reviews) | **[4.8 (13K ratings)](https://appshunter.io/ios/app/shopify-inbox/id1301681854/reviews)** |
| Number of ratings | 5.2K | **13K** |
| Positive reviews | **58.5% of reviews** | 58.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Fortnightly** |
| Monetization | Free | Free |
| Size | 63 MB | 41 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | +4 |
| Developer | [Google](https://appshunter.io/developer/281956209) | [Shopify Inc.](https://appshunter.io/developer/371294475) |

## What reviewers say

### Google Analytics

[App page](https://appshunter.io/ios/app/google-analytics/id881599038)

Monitor your website and app performance directly from your phone. Gain customer insights, understand user navigation, and make informed marketing decisions with AI-powered analysis. Optimize campaigns and collaborate with your team on the go.

**Highlights:** Monitor website and app performance, Customer insights and navigation analysis, AI-powered insights and marketing decisions, Real-time data monitoring, Customizable reports, Shareable insights

**In-app purchases:** none

**What reviewers like**

- 🚀 Real-time data
- 📊 Helpful insights
- 🔍 Detailed analytics
- 🤳 On-the-go access
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Crashes and freezes
- 🔌 Unreliable connectivity
- 🕰️ Outdated UI
- 🤔 Limited functionality
- 💰 Useless for free users

**Reported bugs**

- No data showing up
- Incorrect currency display
- Real-time data not updating
- Profiles/accounts disappearing
- Unresponsive navigation

**Requested features**

- Customizable dashboards
- Improved reporting options
- Widgets for home screen
- Support for GA4 properties
- Bring back old features


### Shopify Inbox

[App page](https://appshunter.io/ios/app/shopify-inbox/id1301681854)

Communicate with customers and drive sales directly through chat. This business chat app helps you close deals faster, foster customer loyalty, and reduce support time. Manage conversations, send products and discounts, and even automate messages.

**Highlights:** Sell products and discounts via chat, Automated message responses, Track shopping cart activity, Assign chats to staff, Manage conversations from multiple channels, Send order updates via email

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response to customer inquiries
- 👍 Helpful for increasing sales conversions
- 💡 Useful for providing customer service
- 👍 Customization options for chat
- 🚀 Efficient for responding to customers on the go

**What reviewers complain about**

- 🐛 Delayed message updates and notifications
- 🐛 Inability to switch between multiple stores
- 🐛 Crashes and glitches
- 🐛 Spam and scam messages from 'experts'
- 🐛 Inability to block or filter unwanted messages

**Reported bugs**

- Notifications not working properly
- Persistent 'unread' notifications even after messages are read
- Inability to switch between multiple store accounts

**Requested features**

- Ability to set store hours and availability
- Option to forward chat logs and customer info via email
- Bulk archive/delete of old chat messages
- Integration with WhatsApp Business
- Ability to send and receive images/files in chat


## Frequently asked questions

### Is Google Analytics free?

Google Analytics is free to download, with no in-app purchases.

### Is Shopify Inbox free?

Shopify Inbox is free to download, with no in-app purchases.

### Which has better reviews, Google Analytics or Shopify Inbox?

Shopify Inbox is rated higher. Google Analytics averages 4.6 out of 5 from 5.2K ratings, while Shopify Inbox averages 4.8 from 13K ratings.

### Do Google Analytics or Shopify Inbox have ads?

Neither Google Analytics nor Shopify Inbox shows ads.

### Which is updated more often, Google Analytics or Shopify Inbox?

Google Analytics ships an update every 2 months, and Shopify Inbox fortnightly. Most recently, Google Analytics was updated on September 25, 2026 and Shopify Inbox on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*