# Box for EMM vs Visual Support

The clearest difference is review sentiment: Visual Support at 50% against Box for EMM's 18%. Visual Support also leads on rating (3.2 vs 3.0) and iOS requirement (14.0 vs 18.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Visual Support holds the better App Store score, 3.2 against 3.0. Both are backed by a comparable volume of ratings — 21 and 35 respectively. Written reviews point the same way: 18% of Box for EMM's written reviews are positive against 50% of Visual Support's.

Box for EMM ships an update every 2 weeks, Visual Support monthly. The most recent releases landed on September 20, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | Box for EMM | Visual Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (21 ratings)](https://appshunter.io/ios/app/box-for-emm/id882085676/reviews) | **[3.2 (35 ratings)](https://appshunter.io/ios/app/visual-support/id935317995/reviews)** |
| Number of ratings | 21 | **35** |
| Positive reviews | 17.6% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Monthly |
| Monetization | Free | Free |
| Size | 355 MB | 16 MB |
| Requires iOS | 18.0 | **14.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 12+ |
| Developer | [Box, Inc.](https://appshunter.io/developer/290853825) | [SIGHTCALL](https://appshunter.io/developer/935317994) |

## What reviewers say

### Box for EMM

[App page](https://appshunter.io/ios/app/box-for-emm/id882085676)

Access, manage, and collaborate on your important content securely from anywhere. Features include AI-powered insights, document scanning with OCR, and real-time co-editing. Protect your data with enterprise-grade security controls.

**Highlights:** AI-powered content analysis and summarization, Document scanning with OCR, Offline file access and management, Real-time document co-editing, Enterprise-grade security and encryption, File sharing and annotation tools

**In-app purchases:** none


### Visual Support

[App page](https://appshunter.io/ios/app/visual-support/id935317995)

This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.

**Highlights:** Live camera feed sharing, Screen sharing and co-browsing, Remote pointer, Drawing and annotations, Session recording, Pause video and save photos

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Box for EMM free?

Box for EMM is free to download, with no in-app purchases.

### Is Visual Support free?

Visual Support is free to download, with no in-app purchases.

### Which has better reviews, Box for EMM or Visual Support?

Visual Support is rated higher. Box for EMM averages 3.0 out of 5 from 21 ratings, while Visual Support averages 3.2 from 35 ratings.

### Do Box for EMM or Visual Support have ads?

Neither Box for EMM nor Visual Support shows ads.

### Which is updated more often, Box for EMM or Visual Support?

Box for EMM ships an update every 2 weeks, and Visual Support monthly. Most recently, Box for EMM was updated on September 20, 2026 and Visual Support on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*