# HHAeXchange vs My NYCHA

The clearest difference is rating: HHAeXchange at 3.1 against My NYCHA's 1.8. HHAeXchange also leads on review sentiment (12% vs 3%) and ratings volume (2.2K vs 571). My NYCHA's advantage is iOS requirement (11.0 vs 13.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HHAeXchange holds the better App Store score, 3.1 against 1.8. Both are backed by a comparable volume of ratings — 2.2K and 571 respectively. Written reviews point the same way: 12% of HHAeXchange's written reviews are positive against 3% of My NYCHA's.

HHAeXchange ships an update every 5 weeks, My NYCHA every 6 weeks. Both last shipped on October 26, 2026.

## The numbers

| Metric | HHAeXchange | My NYCHA |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.1 (2.2K ratings)](https://appshunter.io/ios/app/hhaexchange/id883673336/reviews)** | [1.8 (571 ratings)](https://appshunter.io/ios/app/my-nycha/id1008174532/reviews) |
| Number of ratings | **2.2K** | 571 |
| Positive reviews | **12.2% of reviews** | 2.9% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 29 MB | 40 MB |
| Requires iOS | 13.0 | **11.0** |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Homecare Software Solutions, LLC](https://appshunter.io/developer/883673339) | [New York City Housing Authority](https://appshunter.io/developer/991874629) |

## What reviewers say

### HHAeXchange

[App page](https://appshunter.io/ios/app/hhaexchange/id883673336)

This app allows home health caregivers to manage their schedules, clock in and out for visits, and communicate with their agency. It provides features like electronic visit verification, patient information access, and the ability to accept new cases on the go. The app supports multiple languages and requires an internet connection.

**Highlights:** Clock-in and clock-out for visits, View schedules and patient information, Get directions to patient homes, Accept or reject new case notifications, Send visit notes with text, image, or audio, Real-time messaging with agency

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Easy to use
- ✨ User-friendly interface
- 💯 Great app overall

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- ⏱️ Slow performance and loading times
- 📍 Inaccurate GPS location tracking
- 🔒 Login and authentication issues
- 🔄 Unreliable clock-in/clock-out functionality

**Reported bugs**

- App freezes and becomes unresponsive
- Clock-in/clock-out times not recorded accurately
- GPS location consistently shows wrong address
- Repeated password reset requirements

**Requested features**

- Allow time corrections and adjustments through the app
- Implement a dark mode option
- Improve notification system and message handling
- Provide better integration with agency systems


### My NYCHA

[App page](https://appshunter.io/ios/app/my-nycha/id1008174532)

Manage your public housing needs efficiently. Submit and track maintenance requests, view alerts and outages, schedule inspections, file complaints, and pay rent bills directly from your mobile device.

**Highlights:** Submit maintenance requests, Track service requests, View development alerts and outages, Schedule inspections, File complaints, View and pay rent bills

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient for scheduling repairs
- 👍 Ability to pay rent online

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- 🐛 Login issues and inability to access account
- 🐛 Unreliable and non-functional app
- 🐛 Slow and unresponsive performance
- 🤬 Terrible customer service and lack of support

**Reported bugs**

- Login screen not loading
- Tickets disappearing after submission
- App crashing during use
- Inability to complete basic functions

**Requested features**

- Improve app stability and reliability
- Provide better customer support
- Add video option for repair requests
- Allow tenants to rate repair services


## Frequently asked questions

### Is HHAeXchange free?

HHAeXchange is free to download, with no in-app purchases.

### Is My NYCHA free?

My NYCHA is free to download, with no in-app purchases.

### Which has better reviews, HHAeXchange or My NYCHA?

HHAeXchange is rated higher. HHAeXchange averages 3.1 out of 5 from 2.2K ratings, while My NYCHA averages 1.8 from 571 ratings.

### Do HHAeXchange or My NYCHA have ads?

Neither HHAeXchange nor My NYCHA shows ads.

### Which is updated more often, HHAeXchange or My NYCHA?

HHAeXchange ships an update every 5 weeks, and My NYCHA every 6 weeks. Most recently, HHAeXchange was updated on October 26, 2026 and My NYCHA on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*