# iOffice Service Request vs KACE GO

The clearest difference is rating: KACE GO at 3.7 against iOffice Service Request's 3.0. iOffice Service Request's advantage is update cadence (every 3 months vs every 7 months). On price, review sentiment, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

KACE GO holds the better App Store score, 3.7 against 3.0. Both are backed by a comparable volume of ratings — 7 and 7 respectively. Written reviews split almost evenly too, at 0% and 0% positive.

iOffice Service Request ships an update every 3 months, KACE GO every 7 months. The most recent releases landed on October 12, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | iOffice Service Request | KACE GO |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (7 ratings)](https://appshunter.io/ios/app/ioffice-service-request/id883840613/reviews) | **[3.7 (7 ratings)](https://appshunter.io/ios/app/kace-go/id1630800439/reviews)** |
| Number of ratings | 7 | 7 |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 7 months |
| Monetization | Free | Free |
| Size | 18 MB | 14 MB |
| Requires iOS | **12.0** | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Eptura, Inc.](https://appshunter.io/developer/668011386) | [Quest Software, Inc.](https://appshunter.io/developer/302341147) |

## What reviewers say

### iOffice Service Request

[App page](https://appshunter.io/ios/app/ioffice-service-request/id883840613)

Streamline facility management by creating and tracking service tickets on the go. Capture images of issues or requests to enhance communication with your office's facility teams. This app integrates with the iOffice suite for seamless collaboration.

**Highlights:** Create and manage facility tickets, Capture photos of damage or changes, Communicate with facility teams, Integrates with iOffice suite, On-the-go ticket management

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### KACE GO

[App page](https://appshunter.io/ios/app/kace-go/id1630800439)

This app provides IT professionals with mobile access to KACE SMA for managing service desk tickets, inventory, and software deployment. End-users can also submit tickets and access the knowledge base.

**Highlights:** Manage service desk tickets, Review inventory details, Deploy software remotely, Access Knowledge Base, Submit service desk tickets, Receive real-time alerts, Scan barcodes for assets

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is iOffice Service Request free?

iOffice Service Request is free to download, with no in-app purchases.

### Is KACE GO free?

KACE GO is free to download, with no in-app purchases.

### Which has better reviews, iOffice Service Request or KACE GO?

KACE GO is rated higher. iOffice Service Request averages 3.0 out of 5 from 7 ratings, while KACE GO averages 3.7 from 7 ratings.

### Do iOffice Service Request or KACE GO have ads?

Neither iOffice Service Request nor KACE GO shows ads.

### Which is updated more often, iOffice Service Request or KACE GO?

iOffice Service Request ships an update every 3 months, and KACE GO every 7 months. Most recently, iOffice Service Request was updated on October 12, 2026 and KACE GO on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*