# FieldMap Pro vs Esri Support

The clearest difference is rating: FieldMap Pro at 5.0 against Esri Support's 4.5. FieldMap Pro also leads on iOS requirement (12.0 vs 15.6). Esri Support's advantage is update cadence (every 2 weeks vs every 2 months) and ratings volume (33 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

FieldMap Pro holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Esri Support has 33 ratings behind it against 3, so its average is the more settled of the two.

FieldMap Pro ships an update every 2 months, Esri Support every 2 weeks. The most recent releases landed on September 7, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | FieldMap Pro | Esri Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (3 ratings)](https://appshunter.io/ios/app/fieldmap-pro/id885558111/reviews)** | [4.5 (33 ratings)](https://appshunter.io/ios/app/esri-support/id1446065834/reviews) |
| Number of ratings | 3 | **33** |
| Positive reviews | — | 25.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 63 MB | 89 MB |
| Requires iOS | **12.0** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [MapText, Inc.](https://appshunter.io/developer/529308967) | [ESRI](https://appshunter.io/developer/379687933) |

## What reviewers say

### FieldMap Pro

[App page](https://appshunter.io/ios/app/fieldmap-pro/id885558111)

This mapping tool allows field technicians to access and utilize GIS maps offline or with unreliable network connections. It supports dynamic labeling, data collection through custom forms, asset searching, and real-time GPS tracking for enhanced situational awareness and efficient field operations.

**Highlights:** Offline GIS map display, Dynamic map labeling, Layer control, Asset search via AR or text, Custom data collection forms, Real-time GPS tracking, Distance and area measurement

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Esri Support

[App page](https://appshunter.io/ios/app/esri-support/id1446065834)

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

**Highlights:** AI chatbot for technical issues, Instant notifications for updates, Video tutorials for Esri technologies, Contact support via phone, chat, or form, Manage support cases and bugs, ArcGIS Online service status dashboard

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is FieldMap Pro free?

FieldMap Pro is free to download, with no in-app purchases.

### Is Esri Support free?

Esri Support is free to download, with no in-app purchases.

### Which has better reviews, FieldMap Pro or Esri Support?

FieldMap Pro is rated higher. FieldMap Pro averages 5.0 out of 5 from 3 ratings, while Esri Support averages 4.5 from 33 ratings.

### Do FieldMap Pro or Esri Support have ads?

Neither FieldMap Pro nor Esri Support shows ads.

### Which is updated more often, FieldMap Pro or Esri Support?

FieldMap Pro ships an update every 2 months, and Esri Support every 2 weeks. Most recently, FieldMap Pro was updated on September 7, 2026 and Esri Support on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*