# Lutron App vs Narwal

The clearest difference is rating: Lutron App at 4.8 against Narwal's 3.7. Lutron App also leads on ratings volume (6.6K vs 617). Narwal's advantage is monetization model (free vs ad-supported). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Lutron App holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: Lutron App has 6.6K ratings behind it against 617, so its average is the more settled of the two. Written reviews point the same way: 47% of Lutron App's written reviews are positive against 41% of Narwal's.

Lutron App ships an update every 9 days, Narwal every 2 weeks. Both last shipped on September 30, 2026.

## The numbers

| Metric | Lutron App | Narwal |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (6.6K ratings)](https://appshunter.io/ios/app/lutron-app/id886753021/reviews)** | [3.7 (617 ratings)](https://appshunter.io/ios/app/narwal/id1636748263/reviews) |
| Number of ratings | **6.6K** | 617 |
| Positive reviews | **47.5% of reviews** | 41.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 9 days** | Every 2 weeks |
| Monetization | Ad-supported | **Free** |
| Size | 667 MB | 322 MB |
| Requires iOS | 16.6 | **15.1** |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPod, Apple Watch |
| Age rating | 4+ | 4+ |
| Developer | [Lutron Electronics co., Inc.](https://appshunter.io/developer/303875058) | [Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.](https://appshunter.io/developer/1462004351) |

## What reviewers say

### Lutron App

[App page](https://appshunter.io/ios/app/lutron-app/id886753021)

Control smart lights, shades, and other connected devices remotely and securely. Enhance your daily routines by managing your home's atmosphere from anywhere in the world.

**Highlights:** Remote control of smart devices, Secure access from anywhere, Control lights, Control shades, Integrates with Lutron systems

**Features:** Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable and flawless performance
- 🔒 Secure and trustworthy system
- 👍 Easy to set up and use
- 👍 Convenient remote and voice control
- 👍 Seamless integration with smart home platforms

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- 🔍 Outdated and unintuitive app interface
- ⏱️ Slow app loading and device syncing
- 🚫 Lack of widget support and iOS integration
- 🔌 Compatibility issues with certain devices and bulbs

**Reported bugs**

- App fails to connect to Lutron system
- Devices disappear from app after iOS updates
- Inconsistent behavior with geofencing and motion sensors
- Scenes and automations not working as expected

**Requested features**

- Add dark mode option
- Improve app responsiveness and load times
- Restore widget functionality for quick access
- Expand customization options for rooms and schedules
- Integrate more smart home platforms and voice assistants


### Narwal

[App page](https://appshunter.io/ios/app/narwal/id1636748263)

Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.

**Highlights:** Remote control and monitoring, Multiple cleaning modes, Customized cleaning plans, Spot cleaning functionality, Map management with no-go zones, Customized cleaning reports

**Features:** macOS Compatibility, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great machine, easy to operate
- 👍 Dependable and helps with allergies
- 💡 Excellent app and device
- 👍 Fantastic cleaning performance
- 👍 Seamless on hardwood and carpets

**What reviewers complain about**

- 🐛 Mapping and room splitting issues
- 🐛 Connectivity problems with app
- 🐛 Buggy and unstable app
- 🐛 Difficult to use app interface
- 🐛 Lack of push notifications and status updates

**Reported bugs**

- App crashes and freezes
- Connectivity issues between app and robot
- Mapping errors and inability to edit maps
- Unreliable scheduling and cleaning tasks
- Unexpected robot behavior and getting stuck

**Requested features**

- Ability to split rooms and create custom zones
- Improved mapping and room editing features
- More scheduling options (e.g., every 2 weeks, monthly)
- Integration with voice assistants
- Ability to order replacement parts directly from the app


## Frequently asked questions

### Is Lutron App free?

Lutron App is free to download, with no in-app purchases.

### Is Narwal free?

Narwal is free to download, with no in-app purchases.

### Which has better reviews, Lutron App or Narwal?

Lutron App is rated higher. Lutron App averages 4.8 out of 5 from 6.6K ratings, while Narwal averages 3.7 from 617 ratings.

### Do Lutron App or Narwal have ads?

Neither Lutron App nor Narwal shows ads.

### Which is updated more often, Lutron App or Narwal?

Lutron App ships an update every 9 days, and Narwal every 2 weeks. Most recently, Lutron App was updated on September 30, 2026 and Narwal on September 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*