# TextBehind vs Securus Mobile

The clearest difference is review sentiment: TextBehind at 89% against Securus Mobile's 13%. TextBehind also leads on monetization model (free vs free with in-app purchases). Securus Mobile's advantage is rating (4.6 vs 4.2) and ratings volume (50K vs 466). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Securus Mobile holds the better App Store score, 4.6 against 4.2. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 466, so its average is the more settled of the two. Written reviews complicate that: 89% of TextBehind's written reviews are positive against 13% of Securus Mobile's, so the app with the better star average is not the one people write more warmly about.

TextBehind ships an update monthly, Securus Mobile every 5 weeks. The most recent releases landed on October 11, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | TextBehind | Securus Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.2 (466 ratings)](https://appshunter.io/ios/app/textbehind/id887689080/reviews) | **[4.6 (50K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews)** |
| Number of ratings | 466 | **50K** |
| Positive reviews | **89.2% of reviews** | 12.9% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 5 weeks |
| Monetization | **Free** | Free with in-app purchases |
| Best chart rank | — | **#43** |
| Size | 31 MB | 101 MB |
| Requires iOS | **15.0** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [TextBehind, Inc](https://appshunter.io/developer/928543079) | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) |

## What reviewers say

### TextBehind

[App page](https://appshunter.io/ios/app/textbehind/id887689080)

Easily connect with incarcerated individuals through text messages, photos, and custom greeting cards. Receive unlimited electronic replies directly to your phone and email, eliminating the need for traditional mail services.

**Highlights:** Text messages with photos, Custom greeting cards, Electronic money orders, Unlimited inmate reply letters, Secure communication service, Convenient and affordable

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and reliable delivery
- 👍 Convenient and easy to use
- 💡 Wide range of communication options (letters, photos, cards)
- 🔒 Responsive and helpful customer service
- 🚀 Timely processing of messages

**What reviewers complain about**

- 🐛 Occasional issues with message/photo delivery
- 💰 Concerns about pricing and value
- 🔍 Lack of transparency around processes

**Reported bugs**

- Login/account issues
- Problems with facility information and updates

**Requested features**

- More up-to-date greeting card options
- Ability to create custom greeting cards
- Faster processing and delivery times


### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #43 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


## Frequently asked questions

### Is TextBehind free?

TextBehind is free to download, with no in-app purchases.

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Which has better reviews, TextBehind or Securus Mobile?

Securus Mobile is rated higher. TextBehind averages 4.2 out of 5 from 466 ratings, while Securus Mobile averages 4.6 from 50K ratings.

### Do TextBehind or Securus Mobile have ads?

Neither TextBehind nor Securus Mobile shows ads.

### Which is updated more often, TextBehind or Securus Mobile?

TextBehind ships an update monthly, and Securus Mobile every 5 weeks. Most recently, TextBehind was updated on October 11, 2026 and Securus Mobile on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*
