# TextBehind vs Reliance Connect

The clearest difference is review sentiment: TextBehind at 89% against Reliance Connect's 1%. TextBehind also leads on rating (4.2 vs 1.6) and ads (none vs shown). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

TextBehind holds the better App Store score, 4.2 against 1.6. That said, the two scores are not equally well evidenced: TextBehind has 467 ratings behind it against 35, so its average is the more settled of the two. Written reviews point the same way: 89% of TextBehind's written reviews are positive against 1% of Reliance Connect's.

TextBehind ships an update monthly, Reliance Connect every 3 months. The most recent releases landed on September 4, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | TextBehind | Reliance Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (467 ratings)](https://appshunter.io/ios/app/textbehind/id887689080/reviews)** | [1.6 (35 ratings)](https://appshunter.io/ios/app/reliance-connect/id1424633414/reviews) |
| Number of ratings | **467** | 35 |
| Positive reviews | **89.2% of reviews** | 1.3% of reviews |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Monthly** | Every 3 months |
| Monetization | **Free** | Ad-supported |
| Size | 55 MB | 22 MB |
| Requires iOS | **12.1** | 12.4 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [TextBehind, Inc](https://appshunter.io/developer/928543079) | [Reliance Systems Incorporated](https://appshunter.io/developer/1424633413) |

## What reviewers say

### TextBehind

[App page](https://appshunter.io/ios/app/textbehind/id887689080)

Easily connect with incarcerated individuals through text messages, photos, and custom greeting cards. Receive unlimited electronic replies directly to your phone and email, eliminating the need for traditional mail services.

**Highlights:** Text messages with photos, Custom greeting cards, Electronic money orders, Unlimited inmate reply letters, Secure communication service, Convenient and affordable

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and reliable delivery
- 👍 Convenient and easy to use
- 💡 Wide range of communication options (letters, photos, cards)
- 🔒 Responsive and helpful customer service
- 🚀 Timely processing of messages

**What reviewers complain about**

- 🐛 Occasional issues with message/photo delivery
- 💰 Concerns about pricing and value
- 🔍 Lack of transparency around processes

**Reported bugs**

- Login/account issues
- Problems with facility information and updates

**Requested features**

- More up-to-date greeting card options
- Ability to create custom greeting cards
- Faster processing and delivery times


### Reliance Connect

[App page](https://appshunter.io/ios/app/reliance-connect/id1424633414)

Connect with incarcerated loved ones through video calls. This app allows you to receive video calls from inmates, offering a more personal connection than traditional phone calls. Requires WiFi or mobile data.

**Highlights:** Receive video calls from inmates, Connect anywhere with WiFi or mobile data, Link phone numbers to your account, More personal than phone calls, Serves multiple correctional facilities

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers complain about**

- ❌ Unreliable connection
- ❌ Audio issues
- ❌ Video issues
- ❌ Frequent glitches
- ❌ App crashes

**Reported bugs**

- Calls don't load
- Cannot hear inmates
- Phone glitches after download
- App access to speaker cannot be removed
- Test call has no volume

**Requested features**

- Fix audio issues
- Fix video issues
- Improve connection stability
- Provide better setup instructions
- Offer refunds for non-working calls


## Frequently asked questions

### Is TextBehind free?

TextBehind is free to download, with no in-app purchases.

### Is Reliance Connect free?

Reliance Connect is free to download, with no in-app purchases.

### Which has better reviews, TextBehind or Reliance Connect?

TextBehind is rated higher. TextBehind averages 4.2 out of 5 from 467 ratings, while Reliance Connect averages 1.6 from 35 ratings.

### Do TextBehind or Reliance Connect have ads?

Reliance Connect shows ads; TextBehind does not.

### Which is updated more often, TextBehind or Reliance Connect?

TextBehind ships an update monthly, and Reliance Connect every 3 months. Most recently, TextBehind was updated on September 4, 2026 and Reliance Connect on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*