# Freshservice vs CCH ProSystemfx PM Mobile Time

The clearest difference is rating: Freshservice at 4.5 against CCH ProSystemfx PM Mobile Time's 3.0. Freshservice also leads on ratings volume (2.5K vs 5). CCH ProSystemfx PM Mobile Time's advantage is monetization model (free vs freemium) and iOS requirement (7.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Freshservice holds the better App Store score, 4.5 against 3.0. That said, the two scores are not equally well evidenced: Freshservice has 2.5K ratings behind it against 5, so its average is the more settled of the two.

## The numbers

| Metric | Freshservice | CCH ProSystemfx PM Mobile Time |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (2.5K ratings)](https://appshunter.io/ios/app/freshservice/id891265220/reviews)** | [3.0 (5 ratings)](https://appshunter.io/ios/app/cch-prosystemfx-pm-mobile-time/id1234570537/reviews) |
| Number of ratings | **2.5K** | 5 |
| Positive reviews | 18.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | — |
| Monetization | Freemium | **Free** |
| Size | 135 MB | 65 MB |
| Requires iOS | 15.0 | **7.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [FRESHWORKS TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/849713309) | [CCH Incorporated](https://appshunter.io/developer/500979730) |

## What reviewers say

### Freshservice

[App page](https://appshunter.io/ios/app/freshservice/id891265220)

This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.

**Highlights:** Push notifications for ticket activity, Create, respond to, and manage tickets, Customizable ticket views, Canned responses and file attachments, Service catalog access for requests, Barcode/QR code asset scanning, Single Sign-On (SSO) integration

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Solid mobile app
- 🚀 Allows agents to attend to tickets on the go
- 💡 Freshservice is working to improve the app every year
- 👍 Great flow and insight from an IT ticket perspective

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Bugs and glitches with each update
- 🐛 Filters and settings don't save
- 🐛 Clunky and unintuitive UI
- 🐛 Inability to view full ticket conversations

**Reported bugs**

- Crashes when trying to view tickets or add notes
- Inability to scan and mark assets
- Keyboard issues when typing in ticket descriptions
- Notifications not clearing even after reading
- Login issues with SSO and 2FA

**Requested features**

- Dark mode option
- Ability to access admin console
- Integration with project management and analytics
- Bulk scenario execution for tickets
- Ability to view activity tab within tickets


### CCH ProSystemfx PM Mobile Time

[App page](https://appshunter.io/ios/app/cch-prosystemfx-pm-mobile-time/id1234570537)

This app allows tax professionals to easily enter time and expenses on the go, syncing data with their existing practice management system. It offers quick access to client information and integrates with maps for navigation.

**Highlights:** Complete time entry solution, Syncs with ProSystem fx Practice Management, Quick time and expense transaction entry, Review daily and weekly summaries, Search client database, Integrates with maps for navigation, Fingerprint identification for security

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Freshservice free?

Freshservice is free to download, with no in-app purchases.

### Is CCH ProSystemfx PM Mobile Time free?

CCH ProSystemfx PM Mobile Time is free to download, with no in-app purchases.

### Which has better reviews, Freshservice or CCH ProSystemfx PM Mobile Time?

Freshservice is rated higher. Freshservice averages 4.5 out of 5 from 2.5K ratings, while CCH ProSystemfx PM Mobile Time averages 3.0 from 5 ratings.

### Do Freshservice or CCH ProSystemfx PM Mobile Time have ads?

Neither Freshservice nor CCH ProSystemfx PM Mobile Time shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*