# New Haven Connect vs Eversource Energy

The clearest difference is ratings volume: Eversource Energy at 41K against New Haven Connect's 15. Eversource Energy also leads on iOS requirement (14.0 vs 17.6). On price, rating, review sentiment and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for New Haven Connect against 4.8 for Eversource Energy. That said, the two scores are not equally well evidenced: Eversource Energy has 41K ratings behind it against 15, so its average is the more settled of the two. Written reviews split almost evenly too, at 50% and 50% positive.

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 24, 2026 and October 28, 2026 respectively.

## The numbers

| Metric | New Haven Connect | Eversource Energy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (15 ratings)](https://appshunter.io/ios/app/new-haven-connect/id893184514/reviews) | **[4.8 (41K ratings)](https://appshunter.io/ios/app/eversource-energy/id1452925688/reviews)** |
| Number of ratings | 15 | **41K** |
| Positive reviews | 50.0% of reviews | **50.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | Every 3 months |
| Monetization | Free | Free |
| Size | 142 MB | 50 MB |
| Requires iOS | 17.6 | **14.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 12+ | 4+ |
| Developer | [City of New Haven CT](https://appshunter.io/developer/1437447067) | [Eversource Energy Service Company](https://appshunter.io/developer/1445937130) |

## What reviewers say

### New Haven Connect

[App page](https://appshunter.io/ios/app/new-haven-connect/id893184514)

Easily report local issues like potholes and damaged signs to City Hall. This app uses GPS to pinpoint your location and offers a list of common services for reporting problems. Track the status of your submissions and see when issues are resolved.

**Highlights:** Report local issues, GPS location services, Track report status, View community reports, List of common services

**Features:** macOS Compatibility

**In-app purchases:** none


### Eversource Energy

[App page](https://appshunter.io/ios/app/eversource-energy/id1452925688)

Manage your electric and gas accounts conveniently from your mobile device. View past bills, make payments, set up auto-pay, and receive alerts. Report outages and easily contact customer service.

**Highlights:** View past bills (PDF), Make payments, Set up auto payments, Paperless billing, Report outages, Contact customer service

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to track payments and statements
- 👍 Useful and reliable app
- 🔒 Facial recognition login

**What reviewers complain about**

- 🐛 Frequent login errors and app crashes
- 🔒 Inability to save login credentials
- 💸 No credit/debit card payment option
- 🤔 Clunky UI and navigation
- 🔍 Lack of detailed usage tracking and history

**Reported bugs**

- Login issues and account not recognized
- Password reset function not working
- Billing information not accurately reflected
- Outage notification feature not functioning

**Requested features**

- Add credit/debit card payment option
- Improve login experience and allow credential saving
- Enhance usage tracking and history features
- Optimize UI for better usability
- Add partial payment option


## Frequently asked questions

### Is New Haven Connect free?

New Haven Connect is free to download, with no in-app purchases.

### Is Eversource Energy free?

Eversource Energy is free to download, with no in-app purchases.

### Which has better reviews, New Haven Connect or Eversource Energy?

Eversource Energy is rated higher. New Haven Connect averages 4.7 out of 5 from 15 ratings, while Eversource Energy averages 4.8 from 41K ratings.

### Do New Haven Connect or Eversource Energy have ads?

Neither New Haven Connect nor Eversource Energy shows ads.

### Which is updated more often, New Haven Connect or Eversource Energy?

New Haven Connect ships an update every 3 months, and Eversource Energy every 3 months. Most recently, New Haven Connect was updated on October 24, 2026 and Eversource Energy on October 28, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*