# New Haven Connect vs MyFrontier

The clearest difference is ratings volume: MyFrontier at 190K against New Haven Connect's 15. MyFrontier also leads on update cadence (monthly vs every 3 months) and chart position (#137 vs unranked). New Haven Connect's advantage is review sentiment (50% vs 30%). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for New Haven Connect against 4.7 for MyFrontier. That said, the two scores are not equally well evidenced: MyFrontier has 190K ratings behind it against 15, so its average is the more settled of the two. Written reviews are what separate them: 50% of New Haven Connect's written reviews are positive against 30% of MyFrontier's.

New Haven Connect ships an update every 3 months, MyFrontier monthly. The most recent releases landed on October 24, 2026 and October 31, 2026 respectively.

## The numbers

| Metric | New Haven Connect | MyFrontier |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (15 ratings)](https://appshunter.io/ios/app/new-haven-connect/id893184514/reviews)** | [4.7 (190K ratings)](https://appshunter.io/ios/app/myfrontier/id978439794/reviews) |
| Number of ratings | 15 | **190K** |
| Positive reviews | **50.0% of reviews** | 30.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Monthly** |
| Monetization | Free | Free |
| Best chart rank | — | **#137** |
| Size | 142 MB | 135 MB |
| Requires iOS | 17.6 | **15.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 12+ | 4+ |
| Developer | [City of New Haven CT](https://appshunter.io/developer/1437447067) | [Frontier Communications](https://appshunter.io/developer/898149096) |

## What reviewers say

### New Haven Connect

[App page](https://appshunter.io/ios/app/new-haven-connect/id893184514)

Easily report local issues like potholes and damaged signs to City Hall. This app uses GPS to pinpoint your location and offers a list of common services for reporting problems. Track the status of your submissions and see when issues are resolved.

**Highlights:** Report local issues, GPS location services, Track report status, View community reports, List of common services

**Features:** macOS Compatibility

**In-app purchases:** none


### MyFrontier

[App page](https://appshunter.io/ios/app/myfrontier/id978439794)

**Currently charting:** #137 Top Free · Utilities (US App Store)

Manage your Frontier services, track orders, and make payments conveniently. Access personalized discounts, offers, and rewards from top brands. Get instant support and upgrade your plans with ease.

**Highlights:** Manage Frontier services, Personalized rewards and discounts, Make payments and manage billing, Track orders and installation updates, Upgrade plans and add-ons, Virtual assistant for support, Troubleshoot service issues

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient bill payment
- 🚀 Fast internet speeds
- 💡 Helpful technician support

**What reviewers complain about**

- 🐛 Unreliable app functionality
- 🔍 Poor customer service
- 🤔 Unexpected charges and fees
- 📉 Declining service quality over time

**Reported bugs**

- App crashes and errors
- Inability to complete transactions
- Inconsistent account information

**Requested features**

- Improved app navigation and user interface
- Ability to manage linked accounts
- Reliable outage notifications and status updates


## Frequently asked questions

### Is New Haven Connect free?

New Haven Connect is free to download, with no in-app purchases.

### Is MyFrontier free?

MyFrontier is free to download, with no in-app purchases.

### Which has better reviews, New Haven Connect or MyFrontier?

New Haven Connect is rated higher. New Haven Connect averages 4.7 out of 5 from 15 ratings, while MyFrontier averages 4.7 from 190K ratings.

### Do New Haven Connect or MyFrontier have ads?

Neither New Haven Connect nor MyFrontier shows ads.

### Which is updated more often, New Haven Connect or MyFrontier?

New Haven Connect ships an update every 3 months, and MyFrontier monthly. Most recently, New Haven Connect was updated on October 24, 2026 and MyFrontier on October 31, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*