# MySonicWALL vs GoToAssist Remote Support

The clearest difference is rating: MySonicWALL at 3.0 against GoToAssist Remote Support's 1.7. MySonicWALL also leads on monetization model (free vs freemium) and review sentiment (17% vs 4%). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MySonicWALL holds the better App Store score, 3.0 against 1.7. Both are backed by a comparable volume of ratings — 10 and 26 respectively. Written reviews point the same way: 17% of MySonicWALL's written reviews are positive against 4% of GoToAssist Remote Support's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 1, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | MySonicWALL | GoToAssist Remote Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (10 ratings)](https://appshunter.io/ios/app/mysonicwall/id893903986/reviews)** | [1.7 (26 ratings)](https://appshunter.io/ios/app/gotoassist-remote-support/id1230341039/reviews) |
| Number of ratings | 10 | **26** |
| Positive reviews | **16.7% of reviews** | 4.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | **Free** | Freemium |
| Size | 9 MB | 32 MB |
| Requires iOS | **10.3** | 12.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [SonicWall Inc.](https://appshunter.io/developer/402381501) | [GoTo Group, Inc.](https://appshunter.io/developer/299616804) |

## What reviewers say

### MySonicWALL

[App page](https://appshunter.io/ios/app/mysonicwall/id893903986)

Manage your SonicWALL security appliances and services from a single user profile. Register products, activate services, and view renewal information.

**Highlights:** Product listing, Registration, Service activation, Renewal information, Synchronized account management

**Features:** macOS Compatibility

**In-app purchases:** none


### GoToAssist Remote Support

[App page](https://appshunter.io/ios/app/gotoassist-remote-support/id1230341039)

Provide instant remote support to desktops and mobile devices directly from your iPhone or iPad. This app enables seamless screen sharing, remote control, and unattended access, ensuring you can assist customers anytime, anywhere.

**Highlights:** Live remote support, Screen sharing, Remote control, Unattended access, Touch and gesture controls, Secure encryption

**In-app purchases:** none


## Frequently asked questions

### Is MySonicWALL free?

MySonicWALL is free to download, with no in-app purchases.

### Is GoToAssist Remote Support free?

GoToAssist Remote Support is free to download, with no in-app purchases.

### Which has better reviews, MySonicWALL or GoToAssist Remote Support?

MySonicWALL is rated higher. MySonicWALL averages 3.0 out of 5 from 10 ratings, while GoToAssist Remote Support averages 1.7 from 26 ratings.

### Do MySonicWALL or GoToAssist Remote Support have ads?

Neither MySonicWALL nor GoToAssist Remote Support shows ads.

### Which is updated more often, MySonicWALL or GoToAssist Remote Support?

MySonicWALL ships an update every 2 months, and GoToAssist Remote Support every 2 months. Most recently, MySonicWALL was updated on November 1, 2026 and GoToAssist Remote Support on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*