# Austin 311 vs Genea Mobile Access

The clearest difference is rating: Genea Mobile Access at 2.8 against Austin 311's 2.4. Genea Mobile Access also leads on review sentiment (36% vs 27%) and iOS requirement (16.0 vs 26.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Genea Mobile Access holds the better App Store score, 2.8 against 2.4. Both are backed by a comparable volume of ratings — 54 and 28 respectively. Written reviews point the same way: 27% of Austin 311's written reviews are positive against 36% of Genea Mobile Access's.

Austin 311 ships an update fortnightly, Genea Mobile Access monthly. The most recent releases landed on September 18, 2026 and September 13, 2026 respectively.

## The numbers

| Metric | Austin 311 | Genea Mobile Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.4 (54 ratings)](https://appshunter.io/ios/app/austin-311/id894096218/reviews) | **[2.8 (28 ratings)](https://appshunter.io/ios/app/genea-mobile-access/id1069687652/reviews)** |
| Number of ratings | **54** | 28 |
| Positive reviews | 27.0% of reviews | **35.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Monthly |
| Monetization | Free | Free |
| Size | 11 MB | 158 MB |
| Requires iOS | 26.0 | **16.0** |
| Devices | iPhone, iPad | iPhone, Apple Watch |
| Age rating | 4+ | 4+ |
| Developer | [City of Austin](https://appshunter.io/developer/894096221) | [Cistern Holdings LLC](https://appshunter.io/developer/998029984) |

## What reviewers say

### Austin 311

[App page](https://appshunter.io/ios/app/austin-311/id894096218)

Access City services and information easily. This app helps you connect with the City of Austin for various needs, contributing to its goal of becoming a well-managed city.

**Highlights:** Access city services, Access city information, Connect with City of Austin

**Features:** Vision Pro support

**In-app purchases:** none


### Genea Mobile Access

[App page](https://appshunter.io/ios/app/genea-mobile-access/id1069687652)

Transform your smartphone into a digital keycard for seamless building access. Tap your phone to unlock doors and gates, or even remotely open them with a simple twist. Enjoy enhanced convenience and security without needing to open an app or press buttons.

**Highlights:** Smartphone as keycard, Tap to unlock doors, Remote door/gate opening, No app needed to open, Watch app support, Apple Wallet integration

**Features:** macOS Compatibility, Apple Wallet, Apple Watch app

**In-app purchases:** none


## Frequently asked questions

### Is Austin 311 free?

Austin 311 is free to download, with no in-app purchases.

### Is Genea Mobile Access free?

Genea Mobile Access is free to download, with no in-app purchases.

### Which has better reviews, Austin 311 or Genea Mobile Access?

Genea Mobile Access is rated higher. Austin 311 averages 2.4 out of 5 from 54 ratings, while Genea Mobile Access averages 2.8 from 28 ratings.

### Do Austin 311 or Genea Mobile Access have ads?

Neither Austin 311 nor Genea Mobile Access shows ads.

### Which is updated more often, Austin 311 or Genea Mobile Access?

Austin 311 ships an update fortnightly, and Genea Mobile Access monthly. Most recently, Austin 311 was updated on September 18, 2026 and Genea Mobile Access on September 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*