# Austin 311 vs CaseNumber.com

The clearest difference is rating: CaseNumber.com at 3.0 against Austin 311's 2.3. CaseNumber.com also leads on iOS requirement (9.0 vs 26.0). Austin 311's advantage is update cadence (fortnightly vs every 5 months) and review sentiment (27% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CaseNumber.com holds the better App Store score, 3.0 against 2.3. That said, the two scores are not equally well evidenced: Austin 311 has 56 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 27% of Austin 311's written reviews are positive against 0% of CaseNumber.com's, so the app with the better star average is not the one people write more warmly about.

Austin 311 ships an update fortnightly, CaseNumber.com every 5 months. The most recent releases landed on October 29, 2026 and October 20, 2026 respectively.

## The numbers

| Metric | Austin 311 | CaseNumber.com |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.3 (56 ratings)](https://appshunter.io/ios/app/austin-311/id894096218/reviews) | **[3.0 (4 ratings)](https://appshunter.io/ios/app/casenumbercom/id1513235130/reviews)** |
| Number of ratings | **56** | 4 |
| Positive reviews | **27.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 5 months |
| Monetization | Free | Free |
| Size | 11 MB | 47 MB |
| Requires iOS | 26.0 | **9.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City of Austin](https://appshunter.io/developer/894096221) | [Versaterm Public Safety Inc.](https://appshunter.io/developer/1299888109) |

## What reviewers say

### Austin 311

[App page](https://appshunter.io/ios/app/austin-311/id894096218)

Access City services and information easily. This app helps you connect with the City of Austin for various needs, contributing to its goal of becoming a well-managed city.

**Highlights:** Access city services, Access city information, Connect with City of Austin

**Features:** Vision Pro support

**In-app purchases:** none


### CaseNumber.com

[App page](https://appshunter.io/ios/app/casenumbercom/id1513235130)

Report non-emergency incidents to law enforcement agencies. If your location isn't covered, the app helps you find the correct agency to contact.

**Highlights:** Non-emergency incident reporting, Law enforcement agency integration, Location-based agency finder, Immediate investigation initiation

**In-app purchases:** none


## Frequently asked questions

### Is Austin 311 free?

Austin 311 is free to download, with no in-app purchases.

### Is CaseNumber.com free?

CaseNumber.com is free to download, with no in-app purchases.

### Which has better reviews, Austin 311 or CaseNumber.com?

CaseNumber.com is rated higher. Austin 311 averages 2.3 out of 5 from 56 ratings, while CaseNumber.com averages 3.0 from 4 ratings.

### Do Austin 311 or CaseNumber.com have ads?

Neither Austin 311 nor CaseNumber.com shows ads.

### Which is updated more often, Austin 311 or CaseNumber.com?

Austin 311 ships an update fortnightly, and CaseNumber.com every 5 months. Most recently, Austin 311 was updated on October 29, 2026 and CaseNumber.com on October 20, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*