# Austin 311 vs Zentra Access

The clearest difference is rating: Zentra Access at 3.2 against Austin 311's 2.3. Zentra Access also leads on iOS requirement (17.0 vs 26.0). Austin 311's advantage is review sentiment (27% vs 8%) and update cadence (fortnightly vs every 5 weeks). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Zentra Access holds the better App Store score, 3.2 against 2.3. Both are backed by a comparable volume of ratings — 56 and 39 respectively. Written reviews complicate that: 27% of Austin 311's written reviews are positive against 8% of Zentra Access's, so the app with the better star average is not the one people write more warmly about.

Austin 311 ships an update fortnightly, Zentra Access every 5 weeks. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Austin 311 | Zentra Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.3 (56 ratings)](https://appshunter.io/ios/app/austin-311/id894096218/reviews) | **[3.2 (39 ratings)](https://appshunter.io/ios/app/zentra-access/id1593437290/reviews)** |
| Number of ratings | **56** | 39 |
| Positive reviews | **27.0% of reviews** | 8.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 5 weeks |
| Monetization | Free | Free |
| Size | 11 MB | 44 MB |
| Requires iOS | 26.0 | **17.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [City of Austin](https://appshunter.io/developer/894096221) | [Schlage Lock Company](https://appshunter.io/developer/430327277) |

## What reviewers say

### Austin 311

[App page](https://appshunter.io/ios/app/austin-311/id894096218)

Access City services and information easily. This app helps you connect with the City of Austin for various needs, contributing to its goal of becoming a well-managed city.

**Highlights:** Access city services, Access city information, Connect with City of Austin

**Features:** Vision Pro support

**In-app purchases:** none


### Zentra Access

[App page](https://appshunter.io/ios/app/zentra-access/id1593437290)

This app provides a simple, smart, and secure access experience for residents and property staff. It offers mobile credentials for seamless entry and efficient management of access for properties.

**Highlights:** Mobile credentials for seamless access, Intuitive tap-to-access interface, Simplified installation and configuration, Centralized access management, Enhanced property security, Convenient resident lifestyle

**Features:** Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is Austin 311 free?

Austin 311 is free to download, with no in-app purchases.

### Is Zentra Access free?

Zentra Access is free to download, with no in-app purchases.

### Which has better reviews, Austin 311 or Zentra Access?

Zentra Access is rated higher. Austin 311 averages 2.3 out of 5 from 56 ratings, while Zentra Access averages 3.2 from 39 ratings.

### Do Austin 311 or Zentra Access have ads?

Neither Austin 311 nor Zentra Access shows ads.

### Which is updated more often, Austin 311 or Zentra Access?

Austin 311 ships an update fortnightly, and Zentra Access every 5 weeks. Most recently, Austin 311 was updated on October 29, 2026 and Zentra Access on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*