# Austin 311 vs askGTX

The clearest difference is rating: askGTX at 5.0 against Austin 311's 2.4. askGTX also leads on iOS requirement (15.1 vs 26.0). Austin 311's advantage is update cadence (fortnightly vs every 8 months) and ratings volume (54 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

askGTX holds the better App Store score, 5.0 against 2.4. That said, the two scores are not equally well evidenced: Austin 311 has 54 ratings behind it against 3, so its average is the more settled of the two.

Austin 311 ships an update fortnightly, askGTX every 8 months. The most recent releases landed on September 18, 2026 and July 20, 2026 respectively.

## The numbers

| Metric | Austin 311 | askGTX |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.4 (54 ratings)](https://appshunter.io/ios/app/austin-311/id894096218/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/askgtx/id6742161322/reviews)** |
| Number of ratings | **54** | 3 |
| Positive reviews | 27.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 8 months |
| Monetization | Free | Free |
| Size | 11 MB | 61 MB |
| Requires iOS | 26.0 | **15.1** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Austin](https://appshunter.io/developer/894096221) | [City of Georgetown](https://appshunter.io/developer/1797176457) |

## What reviewers say

### Austin 311

[App page](https://appshunter.io/ios/app/austin-311/id894096218)

Access City services and information easily. This app helps you connect with the City of Austin for various needs, contributing to its goal of becoming a well-managed city.

**Highlights:** Access city services, Access city information, Connect with City of Austin

**Features:** Vision Pro support

**In-app purchases:** none


### askGTX

[App page](https://appshunter.io/ios/app/askgtx/id6742161322)

Easily submit general questions and non-emergency service requests to city staff. Report issues like graffiti and potholes, or request services such as ceremonial documents. Track your submissions and stay informed about community updates.

**Highlights:** Submit service requests, Report city issues, Attach photos/documents, Track submissions, Anonymous submissions, View community requests

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Austin 311 free?

Austin 311 is free to download, with no in-app purchases.

### Is askGTX free?

askGTX is free to download, with no in-app purchases.

### Which has better reviews, Austin 311 or askGTX?

askGTX is rated higher. Austin 311 averages 2.4 out of 5 from 54 ratings, while askGTX averages 5.0 from 3 ratings.

### Do Austin 311 or askGTX have ads?

Neither Austin 311 nor askGTX shows ads.

### Which is updated more often, Austin 311 or askGTX?

Austin 311 ships an update fortnightly, and askGTX every 8 months. Most recently, Austin 311 was updated on September 18, 2026 and askGTX on July 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*