# RPS vs NYDocSubmit

The clearest difference is review sentiment: NYDocSubmit at 70% against RPS's 7%. NYDocSubmit also leads on rating (4.8 vs 2.4) and ratings volume (26K vs 92). RPS's advantage is iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NYDocSubmit holds the better App Store score, 4.8 against 2.4. That said, the two scores are not equally well evidenced: NYDocSubmit has 26K ratings behind it against 92, so its average is the more settled of the two. Written reviews point the same way: 7% of RPS's written reviews are positive against 70% of NYDocSubmit's.

RPS ships an update every 9 months, NYDocSubmit every 3 months. The most recent releases landed on September 19, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | RPS | NYDocSubmit |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.4 (92 ratings)](https://appshunter.io/ios/app/rps-inmate-info/id898081867/reviews) | **[4.8 (26K ratings)](https://appshunter.io/ios/app/nydocsubmit/id1433968438/reviews)** |
| Number of ratings | 92 | **26K** |
| Positive reviews | 6.8% of reviews | **70.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 9 months | **Every 3 months** |
| Monetization | Free | Free |
| Size | 32 MB | 64 MB |
| Requires iOS | **12.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 12+ | 4+ |
| Developer | [Relativity, Inc.](https://appshunter.io/developer/710575722) | [New York State Office of Information Technology Services](https://appshunter.io/developer/712337016) |

## What reviewers say

### RPS

[App page](https://appshunter.io/ios/app/rps-inmate-info/id898081867)

Access comprehensive inmate information for your city or county, including booking details, mugshots, and release dates. Find nearby jails, view their hours, visitation rules, and get directions. Stay updated on recent arrests and releases.

**Highlights:** Jail booking and mugshot access, Inmate information display (name, picture, dates), 24-hour arrest and release updates, Nearest jail identification and details, Jail map location and directions, Visitation rules and contact information

**Features:** macOS Compatibility

**In-app purchases:** none


### NYDocSubmit

[App page](https://appshunter.io/ios/app/nydocsubmit/id1433968438)

This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.

**Highlights:** Submit SNAP, HEAP, Temporary Assistance, Medicaid documents, Avoid trips to local social services offices, Supports multiple New York counties, Medicaid recertification submission, Digital document submission

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient and easy to use
- 🚀 Saves time and effort
- 🚀 Secure and private document submission
- 👍 User-friendly interface
- 🚀 Accessible for those without transportation

**What reviewers complain about**

- 🐛 Limited document upload options
- 🐛 Inability to log out of accounts
- 🐛 Inconsistent user experience across devices
- 🐛 Difficulty submitting digital documents

**Reported bugs**

- Camera function issues
- Keyboard blocking UI elements
- Inconsistent behavior when submitting multiple documents

**Requested features**

- Allow document uploads from phone's photo gallery
- Implement a chat or messaging feature for quick questions
- Enable batch document submission
- Add an option to log out of accounts


## Frequently asked questions

### Is RPS free?

RPS is free to download, with no in-app purchases.

### Is NYDocSubmit free?

NYDocSubmit is free to download, with no in-app purchases.

### Which has better reviews, RPS or NYDocSubmit?

NYDocSubmit is rated higher. RPS averages 2.4 out of 5 from 92 ratings, while NYDocSubmit averages 4.8 from 26K ratings.

### Do RPS or NYDocSubmit have ads?

Neither RPS nor NYDocSubmit shows ads.

### Which is updated more often, RPS or NYDocSubmit?

RPS ships an update every 9 months, and NYDocSubmit every 3 months. Most recently, RPS was updated on September 19, 2026 and NYDocSubmit on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*