# PERQ CRM vs Birdeye

The clearest difference is review sentiment: Birdeye at 52% against PERQ CRM's 0%. Birdeye also leads on rating (4.3 vs 3.0) and ratings volume (510 vs 23). PERQ CRM's advantage is monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Birdeye holds the better App Store score, 4.3 against 3.0. That said, the two scores are not equally well evidenced: Birdeye has 510 ratings behind it against 23, so its average is the more settled of the two. Written reviews point the same way: 0% of PERQ CRM's written reviews are positive against 52% of Birdeye's.

PERQ CRM ships an update fortnightly, Birdeye weekly. Both last shipped on October 24, 2026.

## The numbers

| Metric | PERQ CRM | Birdeye |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (23 ratings)](https://appshunter.io/ios/app/perq-crm/id898641772/reviews) | **[4.3 (510 ratings)](https://appshunter.io/ios/app/birdeye/id1000915473/reviews)** |
| Number of ratings | 23 | **510** |
| Positive reviews | 0.0% of reviews | **52.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | **Weekly** |
| Monetization | **Free** | Freemium |
| Size | 54 MB | 147 MB |
| Requires iOS | 16.4 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [PERQ Convert, LLC](https://appshunter.io/developer/1710253901) | [Birdeye Inc.](https://appshunter.io/developer/1000915472) |

## What reviewers say

### PERQ CRM

[App page](https://appshunter.io/ios/app/perq-crm/id898641772)

This cloud-based system streamlines lead management for furniture stores, replacing outdated paper or computer systems. Salespeople can maximize lead value, capture customer information for follow-ups, and manage tasks efficiently.

**Highlights:** Cloud-based lead management, Up-system for furniture stores, Customer contact capture, Task scheduling and management, Push notifications for leads, Web browser accessibility

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Birdeye

[App page](https://appshunter.io/ios/app/birdeye/id1000915473)

This platform helps multi-location businesses grow by automating customer acquisition. It offers tools for collecting reviews, managing leads, sending surveys, and texting customers, all from a single interface. Enhance your customer journey from initial contact to repeat business.

**Highlights:** Collect reviews from customers, Convert leads and manage inquiries, Run customer surveys, Text customers directly, Manage referrals, Unified inbox for messages, Analyze business insights

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Helpful for managing reviews
- 🚀 Effective at generating more reviews
- 🚀 Convenient mobile app
- 🚀 Good customer service

**What reviewers complain about**

- 🐛 Buggy mobile app with crashes and glitches
- 🔒 Difficult to cancel subscription
- 💰 Expensive for the value provided
- 🤖 Poor communication and unresponsive support
- 🤖 Unreliable service and unfulfilled promises

**Reported bugs**

- Mobile app crashes on login
- Syncing issues between mobile and web platforms
- Inaccurate review tracking and reporting

**Requested features**

- Improve mobile app functionality and stability
- Allow users to easily cancel subscriptions
- Offer more affordable pricing options
- Improve customer service and communication


## Frequently asked questions

### Is PERQ CRM free?

PERQ CRM is free to download, with no in-app purchases.

### Is Birdeye free?

Birdeye is free to download, with no in-app purchases.

### Which has better reviews, PERQ CRM or Birdeye?

Birdeye is rated higher. PERQ CRM averages 3.0 out of 5 from 23 ratings, while Birdeye averages 4.3 from 510 ratings.

### Do PERQ CRM or Birdeye have ads?

Neither PERQ CRM nor Birdeye shows ads.

### Which is updated more often, PERQ CRM or Birdeye?

PERQ CRM ships an update fortnightly, and Birdeye weekly. Most recently, PERQ CRM was updated on October 24, 2026 and Birdeye on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*