# UCLA Health vs Hope Virtual

The clearest difference is review sentiment: Hope Virtual at 83% against UCLA Health's 47%. Hope Virtual also leads on rating (4.9 vs 4.7) and iOS requirement (13.0 vs 15.0). UCLA Health's advantage is ratings volume (7K vs 413). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Hope Virtual holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: UCLA Health has 7K ratings behind it against 413, so its average is the more settled of the two. Written reviews point the same way: 47% of UCLA Health's written reviews are positive against 83% of Hope Virtual's.

Both ship on a similar rhythm, roughly every 4 months. The most recent releases landed on November 1, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | UCLA Health | Hope Virtual |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (7K ratings)](https://appshunter.io/ios/app/ucla-health/id899307648/reviews) | **[4.9 (413 ratings)](https://appshunter.io/ios/app/hope-virtual/id1463687403/reviews)** |
| Number of ratings | **7K** | 413 |
| Positive reviews | 46.7% of reviews | **83.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | Every 4 months |
| Monetization | Free | Free |
| Size | 32 MB | 79 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 12+ | 17+ |
| Developer | [UCLA Health](https://appshunter.io/developer/646973492) | [City of Hope](https://appshunter.io/developer/602832448) |

## What reviewers say

### UCLA Health

[App page](https://appshunter.io/ios/app/ucla-health/id899307648)

Access UCLA Health services from your mobile device. Search for providers, get directions to locations, manage your health records, and find immediate care. Schedule appointments and access health education resources.

**Highlights:** Provider search, Location directions and maps, Health records access, Immediate care finder, Appointment scheduling, Health news and videos

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Friendly and helpful staff
- 🚀 Efficient online services
- 💡 Informative blog content
- 🚑 Lifesaving medical care

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 📱 Poor mobile experience
- 🕰️ Slow response times
- 🤯 Confusing and complicated

**Reported bugs**

- Login issues and account lockouts
- Inability to access medical records
- Unreliable appointment scheduling

**Requested features**

- Improve mobile app navigation
- Allow direct communication with doctors
- Simplify login and account management
- Provide more self-service options


### Hope Virtual

[App page](https://appshunter.io/ios/app/hope-virtual/id1463687403)

Connect with City of Hope oncology experts for scheduled virtual visits. Discuss your diagnosis, treatment options, and receive support from your mobile device. Include family or caregivers in your consultations for comprehensive care.

**Highlights:** Virtual oncology expert consultations, One-on-one video visits, Multiway video for family/caregivers, Discuss diagnosis and treatment, Optional Apple Health data sharing

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is UCLA Health free?

UCLA Health is free to download, with no in-app purchases.

### Is Hope Virtual free?

Hope Virtual is free to download, with no in-app purchases.

### Which has better reviews, UCLA Health or Hope Virtual?

Hope Virtual is rated higher. UCLA Health averages 4.7 out of 5 from 7K ratings, while Hope Virtual averages 4.9 from 413 ratings.

### Do UCLA Health or Hope Virtual have ads?

Neither UCLA Health nor Hope Virtual shows ads.

### Which is updated more often, UCLA Health or Hope Virtual?

UCLA Health ships an update every 4 months, and Hope Virtual every 4 months. Most recently, UCLA Health was updated on November 1, 2026 and Hope Virtual on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*