# GettingOut vs Securus Mobile

The clearest difference is rating: Securus Mobile at 4.6 against GettingOut's 1.9. Securus Mobile also leads on ads (none vs shown) and ratings volume (50K vs 2.1K). On price, review sentiment, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Securus Mobile holds the better App Store score, 4.6 against 1.9. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 2.1K, so its average is the more settled of the two. Written reviews point the same way: 5% of GettingOut's written reviews are positive against 12% of Securus Mobile's.

GettingOut ships an update every 2 months, Securus Mobile every 5 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | GettingOut | Securus Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.9 (2.1K ratings)](https://appshunter.io/ios/app/gettingout/id907226423/reviews) | **[4.6 (50K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews)** |
| Number of ratings | 2.1K | **50K** |
| Positive reviews | 5.1% of reviews | **12.4% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 2 months | **Every 5 weeks** |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | **#41** | #44 |
| Size | 33 MB | 101 MB |
| Requires iOS | **16.0** | 16.6 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 17+ | 17+ |
| Developer | [Telmate, LLC](https://appshunter.io/developer/907226426) | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) |

## What reviewers say

### GettingOut

[App page](https://appshunter.io/ios/app/gettingout/id907226423)

**Currently charting:** #41 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through easy communication. Send messages, photos, and videos, and manage contacts directly from your mobile device. This app facilitates reliable connections, helping to maintain relationships.

**Highlights:** Send and receive messages, Send photos and videos, Make deposits, Manage contacts, Stay connected on the go

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙌 Ability to communicate with loved ones
- 🙂 Convenient messaging feature
- 👀 Video call option

**What reviewers complain about**

- 🐛 Frequent app crashes and glitches
- 💰 Expensive messaging and call costs
- 🤯 Unreliable and inconsistent performance
- 🔍 Difficulty depositing funds and managing accounts
- 🤖 Poor customer service and lack of support

**Reported bugs**

- Messages disappearing or not sending properly
- Inability to log in or access accounts
- Incorrect time stamps and sync issues
- Repeated prompts for app updates

**Requested features**

- Notification system for new messages
- Ability to save message drafts
- Improved photo and video sharing capabilities
- Easier account management and fund transfers


### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #44 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


## Frequently asked questions

### Is GettingOut free?

GettingOut is free to download, with no in-app purchases.

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Which has better reviews, GettingOut or Securus Mobile?

Securus Mobile is rated higher. GettingOut averages 1.9 out of 5 from 2.1K ratings, while Securus Mobile averages 4.6 from 50K ratings.

### Do GettingOut or Securus Mobile have ads?

GettingOut shows ads; Securus Mobile does not.

### Which is updated more often, GettingOut or Securus Mobile?

GettingOut ships an update every 2 months, and Securus Mobile every 5 weeks. Most recently, GettingOut was updated on September 22, 2026 and Securus Mobile on September 24, 2026.

### Which is more popular, GettingOut or Securus Mobile?

GettingOut currently peaks at #41 in the App Store charts, and Securus Mobile at #44. Chart position reflects recent download velocity rather than total install base.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*