# GettingOut vs ICS Mobile

The clearest difference is rating: GettingOut at 1.9 against ICS Mobile's 1.4. GettingOut also leads on chart position (#37 vs #156). ICS Mobile's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, review sentiment, ratings volume and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

GettingOut holds the better App Store score, 1.9 against 1.4. Both are backed by a comparable volume of ratings — 2.1K and 1.2K respectively. Written reviews point the same way: 5% of GettingOut's written reviews are positive against 4% of ICS Mobile's.

GettingOut ships an update every 2 months, ICS Mobile every 3 weeks. The most recent releases landed on September 25, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | GettingOut | ICS Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.9 (2.1K ratings)](https://appshunter.io/ios/app/gettingout/id907226423/reviews)** | [1.4 (1.2K ratings)](https://appshunter.io/ios/app/ics-mobile/id1475972982/reviews) |
| Number of ratings | **2.1K** | 1.2K |
| Positive reviews | **5.1% of reviews** | 3.7% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#37** | #156 |
| Size | 33 MB | 42 MB |
| Requires iOS | 16.0 | **12.4** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [Telmate, LLC](https://appshunter.io/developer/907226426) | [Inmate Calling Solutions LLC](https://appshunter.io/developer/1475972981) |

## What reviewers say

### GettingOut

[App page](https://appshunter.io/ios/app/gettingout/id907226423)

**Currently charting:** #37 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through easy communication. Send messages, photos, and videos, and manage contacts directly from your mobile device. This app facilitates reliable connections, helping to maintain relationships.

**Highlights:** Send and receive messages, Send photos and videos, Make deposits, Manage contacts, Stay connected on the go

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙌 Ability to communicate with loved ones
- 🙂 Convenient messaging feature
- 👀 Video call option

**What reviewers complain about**

- 🐛 Frequent app crashes and glitches
- 💰 Expensive messaging and call costs
- 🤯 Unreliable and inconsistent performance
- 🔍 Difficulty depositing funds and managing accounts
- 🤖 Poor customer service and lack of support

**Reported bugs**

- Messages disappearing or not sending properly
- Inability to log in or access accounts
- Incorrect time stamps and sync issues
- Repeated prompts for app updates

**Requested features**

- Notification system for new messages
- Ability to save message drafts
- Improved photo and video sharing capabilities
- Easier account management and fund transfers


### ICS Mobile

[App page](https://appshunter.io/ios/app/ics-mobile/id1475972982)

**Currently charting:** #156 Top Free · Social Networking (US App Store)

Connect with incarcerated loved ones through video visits from any location with internet access. Maintain strong family bonds by sharing special moments remotely.

**Highlights:** Remote video visits, Visit from home, Maintain family bonds, Share special moments, WiFi/cellular data compatible

**In-app purchases:** none

**What reviewers like**

- 🚀 Works well
- 🔒 Turn off dark mode
- 🔒 Turn on do not disturb

**What reviewers complain about**

- 🐛 App crashes
- 🐛 Freezes during visits
- 🐛 Disconnects during visits
- 🐛 Login issues
- 🐛 Poor audio/video quality

**Reported bugs**

- App doesn't work on iPhones/iPads
- Connection issues despite good internet
- Visits get cancelled unexpectedly

**Requested features**

- Update the app
- Improve customer service
- Provide refunds for failed visits


## Frequently asked questions

### Is GettingOut free?

GettingOut is free to download, with no in-app purchases.

### Is ICS Mobile free?

ICS Mobile is free to download, with no in-app purchases.

### Which has better reviews, GettingOut or ICS Mobile?

GettingOut is rated higher. GettingOut averages 1.9 out of 5 from 2.1K ratings, while ICS Mobile averages 1.4 from 1.2K ratings.

### Do GettingOut or ICS Mobile have ads?

GettingOut shows ads; ICS Mobile does not.

### Which is updated more often, GettingOut or ICS Mobile?

GettingOut ships an update every 2 months, and ICS Mobile every 3 weeks. Most recently, GettingOut was updated on September 25, 2026 and ICS Mobile on September 23, 2026.

### Which is more popular, GettingOut or ICS Mobile?

GettingOut currently peaks at #37 in the App Store charts, and ICS Mobile at #156. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*