# GettingOut vs InmateSales

The clearest difference is ads: InmateSales at none against GettingOut's shown. InmateSales also leads on rating (2.4 vs 1.9) and monetization model (free vs free with in-app purchases). GettingOut's advantage is ratings volume (2.1K vs 185) and chart position (#36 vs #126). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

InmateSales holds the better App Store score, 2.4 against 1.9. That said, the two scores are not equally well evidenced: GettingOut has 2.1K ratings behind it against 185, so its average is the more settled of the two. Written reviews point the same way: 5% of GettingOut's written reviews are positive against 16% of InmateSales's.

GettingOut ships an update every 2 months, InmateSales every 4 months. The most recent releases landed on September 25, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | GettingOut | InmateSales |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.9 (2.1K ratings)](https://appshunter.io/ios/app/gettingout/id907226423/reviews) | **[2.4 (185 ratings)](https://appshunter.io/ios/app/inmatesales/id1620568565/reviews)** |
| Number of ratings | **2.1K** | 185 |
| Positive reviews | 5.1% of reviews | **15.9% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 2 months** | Every 4 months |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#36** | #126 |
| Size | 33 MB | 108 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [Telmate, LLC](https://appshunter.io/developer/907226426) | [Combined Public Communications](https://appshunter.io/developer/1383417465) |

## What reviewers say

### GettingOut

[App page](https://appshunter.io/ios/app/gettingout/id907226423)

**Currently charting:** #36 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through easy communication. Send messages, photos, and videos, and manage contacts directly from your mobile device. This app facilitates reliable connections, helping to maintain relationships.

**Highlights:** Send and receive messages, Send photos and videos, Make deposits, Manage contacts, Stay connected on the go

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙌 Ability to communicate with loved ones
- 🙂 Convenient messaging feature
- 👀 Video call option

**What reviewers complain about**

- 🐛 Frequent app crashes and glitches
- 💰 Expensive messaging and call costs
- 🤯 Unreliable and inconsistent performance
- 🔍 Difficulty depositing funds and managing accounts
- 🤖 Poor customer service and lack of support

**Reported bugs**

- Messages disappearing or not sending properly
- Inability to log in or access accounts
- Incorrect time stamps and sync issues
- Repeated prompts for app updates

**Requested features**

- Notification system for new messages
- Ability to save message drafts
- Improved photo and video sharing capabilities
- Easier account management and fund transfers


### InmateSales

[App page](https://appshunter.io/ios/app/inmatesales/id1620568565)

**Currently charting:** #126 Top Free · Social Networking (US App Store)

Manage your account for inmate services, including making deposits for products and scheduling video sessions. Send emails to individuals at supported facilities. Not all services are available at every location.

**Highlights:** Manage InmateSales account, Make deposits for products, Schedule video sessions, Send emails to inmates, Check facility service availability

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to set up
- 👍 Grateful for connection
- 👍 Responsive and helpful
- 👍 Fast and convenient deposits
- 👍 User-friendly interface

**What reviewers complain about**

- 💸 High fees
- 🐛 Frequent app crashes
- 🐛 Calls dropping
- 🐛 Login issues
- 🐛 Account creation problems

**Reported bugs**

- App crashes frequently
- Login issues
- Account creation fails
- Calls drop mid-conversation
- App logs out unexpectedly

**Requested features**

- Add option to save email drafts
- Fix glitch with normal phone calls
- Make video visits longer
- Show phone airtime and Chirp text balance on app
- Allow larger increments for video visits and tablet time


## Frequently asked questions

### Is GettingOut free?

GettingOut is free to download, with no in-app purchases.

### Is InmateSales free?

InmateSales is free to download, with no in-app purchases.

### Which has better reviews, GettingOut or InmateSales?

InmateSales is rated higher. GettingOut averages 1.9 out of 5 from 2.1K ratings, while InmateSales averages 2.4 from 185 ratings.

### Do GettingOut or InmateSales have ads?

GettingOut shows ads; InmateSales does not.

### Which is updated more often, GettingOut or InmateSales?

GettingOut ships an update every 2 months, and InmateSales every 4 months. Most recently, GettingOut was updated on September 25, 2026 and InmateSales on September 22, 2026.

### Which is more popular, GettingOut or InmateSales?

GettingOut currently peaks at #36 in the App Store charts, and InmateSales at #126. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*