# Tawk.to vs Kommunicate Support Desk

The clearest difference is rating: Tawk.to at 3.7 against Kommunicate Support Desk's 3.3. Tawk.to also leads on ratings volume (215 vs 3) and update cadence (every 2 weeks vs every 2 months). Kommunicate Support Desk's advantage is review sentiment (80% vs 58%) and iOS requirement (13.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tawk.to holds the better App Store score, 3.7 against 3.3. That said, the two scores are not equally well evidenced: Tawk.to has 215 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 58% of Tawk.to's written reviews are positive against 80% of Kommunicate Support Desk's, so the app with the better star average is not the one people write more warmly about.

Tawk.to ships an update every 2 weeks, Kommunicate Support Desk every 2 months. Both last shipped on October 17, 2026.

## The numbers

| Metric | Tawk.to | Kommunicate Support Desk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.7 (215 ratings)](https://appshunter.io/ios/app/tawkto/id907458277/reviews)** | [3.3 (3 ratings)](https://appshunter.io/ios/app/kommunicate-support-desk/id1375967776/reviews) |
| Number of ratings | **215** | 3 |
| Positive reviews | 58.5% of reviews | **80.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 175 MB | 32 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [tawk.to](https://appshunter.io/developer/907458280) | [INTENTIVE TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/1620324079) |

## What reviewers say

### Tawk.to

[App page](https://appshunter.io/ios/app/tawkto/id907458277)

This free live chat application enables website owners to monitor and interact with visitors in real-time. It also offers a free, customizable page for communication. The service is entirely free with no hidden costs or spam.

**Highlights:** Live chat with website visitors, Visitor monitoring, Free customizable page, Real-time communication, No spam or hidden costs

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Useful and free
- 🚀 Excellent functionality
- 💡 Great customer support and suggestions
- 🔒 Secure and reliable
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Notifications not working
- 🐛 Chats keep crashing
- 🐛 Frequent logouts
- 🐛 Glitchy and unstable
- 🐛 Slow performance

**Reported bugs**

- Frequent crashes and freezes
- Unreliable notifications
- Inconsistent chat history
- Login and logout issues
- Compatibility problems with newer iOS versions

**Requested features**

- Dark mode
- Multilingual support
- Improved notification system
- Visitor history and analytics
- Attachment support in chat


### Kommunicate Support Desk

[App page](https://appshunter.io/ios/app/kommunicate-support-desk/id1375967776)

Manage customer conversations and chat with clients on the go. This app provides real-time notifications for messages, allows for group chat management, and enables quick replies to common queries. Seamlessly transition from bot to human support.

**Highlights:** Real-time customer message notifications, Chat with customers and website visitors, Manage group conversations, Use quick replies for common queries, Seamless bot to human handoff, Access user information, Share conversations

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Tawk.to free?

Tawk.to is free to download, with no in-app purchases.

### Is Kommunicate Support Desk free?

Kommunicate Support Desk is free to download, with no in-app purchases.

### Which has better reviews, Tawk.to or Kommunicate Support Desk?

Tawk.to is rated higher. Tawk.to averages 3.7 out of 5 from 215 ratings, while Kommunicate Support Desk averages 3.3 from 3 ratings.

### Do Tawk.to or Kommunicate Support Desk have ads?

Neither Tawk.to nor Kommunicate Support Desk shows ads.

### Which is updated more often, Tawk.to or Kommunicate Support Desk?

Tawk.to ships an update every 2 weeks, and Kommunicate Support Desk every 2 months. Most recently, Tawk.to was updated on October 17, 2026 and Kommunicate Support Desk on October 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*