# Tawk.to vs WooCommerce

The clearest difference is rating: WooCommerce at 4.8 against Tawk.to's 3.7. WooCommerce also leads on ratings volume (7.9K vs 217). Tawk.to's advantage is review sentiment (58% vs 44%) and iOS requirement (16.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

WooCommerce holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: WooCommerce has 7.9K ratings behind it against 217, so its average is the more settled of the two. Written reviews complicate that: 58% of Tawk.to's written reviews are positive against 44% of WooCommerce's, so the app with the better star average is not the one people write more warmly about.

Tawk.to ships an update every 2 weeks, WooCommerce fortnightly. The most recent releases landed on October 21, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Tawk.to | WooCommerce |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.7 (217 ratings)](https://appshunter.io/ios/app/tawkto/id907458277/reviews) | **[4.8 (7.9K ratings)](https://appshunter.io/ios/app/woocommerce-store-and-pos/id1389130815/reviews)** |
| Number of ratings | 217 | **7.9K** |
| Positive reviews | **58.5% of reviews** | 44.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Fortnightly |
| Monetization | Free | Free |
| Size | 175 MB | 202 MB |
| Requires iOS | **16.0** | 18.0 |
| Devices | iPhone, iPad | **iPhone, iPad, Apple Watch** |
| Age rating | 4+ | 4+ |
| Developer | [tawk.to](https://appshunter.io/developer/907458280) | [Automattic](https://appshunter.io/developer/335703883) |

## What reviewers say

### Tawk.to

[App page](https://appshunter.io/ios/app/tawkto/id907458277)

This free live chat application enables website owners to monitor and interact with visitors in real-time. It also offers a free, customizable page for communication. The service is entirely free with no hidden costs or spam.

**Highlights:** Live chat with website visitors, Visitor monitoring, Free customizable page, Real-time communication, No spam or hidden costs

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Useful and free
- 🚀 Excellent functionality
- 💡 Great customer support and suggestions
- 🔒 Secure and reliable
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Notifications not working
- 🐛 Chats keep crashing
- 🐛 Frequent logouts
- 🐛 Glitchy and unstable
- 🐛 Slow performance

**Reported bugs**

- Frequent crashes and freezes
- Unreliable notifications
- Inconsistent chat history
- Login and logout issues
- Compatibility problems with newer iOS versions

**Requested features**

- Dark mode
- Multilingual support
- Improved notification system
- Visitor history and analytics
- Attachment support in chat


### WooCommerce

[App page](https://appshunter.io/ios/app/woocommerce-store-and-pos/id1389130815)

Manage your online and physical store from your mobile device. Add and edit products, create orders, accept payments, and track sales and key business stats in real time. Turn your tablet into a point of sale system with integrated inventory syncing.

**Highlights:** Add and edit products, Create orders on the go, Accept in-person payments, Point of Sale (POS) functionality, Real-time sales notifications, Track sales and bestsellers

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 👍 Useful for managing store on the go
- 🚀 Provides good overview of store performance
- 💡 Helpful order notifications

**What reviewers complain about**

- 🐛 Frequent issues with loading orders and refreshing data
- 🐛 Unreliable app functionality, often requires reinstallation
- 🔒 Forced to use Jetpack plugin which can slow down website
- 🔍 Missing key features like product variations, order editing, and printing

**Reported bugs**

- App crashes after updates
- Unable to load content or refresh data
- Login issues and inability to connect to store

**Requested features**

- Ability to manage product variations
- Option to print orders and shipping labels
- More customizable order management features
- Improved search and filtering for orders and products
- Support for multiple stores/locations


## Frequently asked questions

### Is Tawk.to free?

Tawk.to is free to download, with no in-app purchases.

### Is WooCommerce free?

WooCommerce is free to download, with no in-app purchases.

### Which has better reviews, Tawk.to or WooCommerce?

WooCommerce is rated higher. Tawk.to averages 3.7 out of 5 from 217 ratings, while WooCommerce averages 4.8 from 7.9K ratings.

### Do Tawk.to or WooCommerce have ads?

Neither Tawk.to nor WooCommerce shows ads.

### Which is updated more often, Tawk.to or WooCommerce?

Tawk.to ships an update every 2 weeks, and WooCommerce fortnightly. Most recently, Tawk.to was updated on October 21, 2026 and WooCommerce on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*