# Tawk.to vs Binotel Online Chat

The clearest difference is rating: Binotel Online Chat at 5.0 against Tawk.to's 3.7. Tawk.to's advantage is ratings volume (217 vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Binotel Online Chat holds the better App Store score, 5.0 against 3.7. That said, the two scores are not equally well evidenced: Tawk.to has 217 ratings behind it against 4, so its average is the more settled of the two.

Tawk.to ships an update every 2 weeks, Binotel Online Chat fortnightly. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Tawk.to | Binotel Online Chat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.7 (217 ratings)](https://appshunter.io/ios/app/tawkto/id907458277/reviews) | **[5.0 (4 ratings)](https://appshunter.io/ios/app/binotel-online-chat/id1633049975/reviews)** |
| Number of ratings | **217** | 4 |
| Positive reviews | 58.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Fortnightly |
| Monetization | Free | Free |
| Size | 175 MB | 42 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [tawk.to](https://appshunter.io/developer/907458280) | [Binotel LLC](https://appshunter.io/developer/1633049977) |

## What reviewers say

### Tawk.to

[App page](https://appshunter.io/ios/app/tawkto/id907458277)

This free live chat application enables website owners to monitor and interact with visitors in real-time. It also offers a free, customizable page for communication. The service is entirely free with no hidden costs or spam.

**Highlights:** Live chat with website visitors, Visitor monitoring, Free customizable page, Real-time communication, No spam or hidden costs

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Useful and free
- 🚀 Excellent functionality
- 💡 Great customer support and suggestions
- 🔒 Secure and reliable
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Notifications not working
- 🐛 Chats keep crashing
- 🐛 Frequent logouts
- 🐛 Glitchy and unstable
- 🐛 Slow performance

**Reported bugs**

- Frequent crashes and freezes
- Unreliable notifications
- Inconsistent chat history
- Login and logout issues
- Compatibility problems with newer iOS versions

**Requested features**

- Dark mode
- Multilingual support
- Improved notification system
- Visitor history and analytics
- Attachment support in chat


### Binotel Online Chat

[App page](https://appshunter.io/ios/app/binotel-online-chat/id1633049975)

This business communication tool enhances customer engagement with features like active invitations and no lost dialogues. It allows for operator monitoring, chat history access, and real-time responses to website visitors, aiming to boost sales and business growth.

**Highlights:** Up to 60% conversion rate, No lost dialogues, Active dialogue invitations, Operator status monitoring, Full chat statistics, 24/7 technical support

**In-app purchases:** none


## Frequently asked questions

### Is Tawk.to free?

Tawk.to is free to download, with no in-app purchases.

### Is Binotel Online Chat free?

Binotel Online Chat is free to download, with no in-app purchases.

### Which has better reviews, Tawk.to or Binotel Online Chat?

Binotel Online Chat is rated higher. Tawk.to averages 3.7 out of 5 from 217 ratings, while Binotel Online Chat averages 5.0 from 4 ratings.

### Do Tawk.to or Binotel Online Chat have ads?

Neither Tawk.to nor Binotel Online Chat shows ads.

### Which is updated more often, Tawk.to or Binotel Online Chat?

Tawk.to ships an update every 2 weeks, and Binotel Online Chat fortnightly. Most recently, Tawk.to was updated on October 21, 2026 and Binotel Online Chat on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*