# Tawk.to vs Chatway Live Chat & AI Chatbot

The clearest difference is rating: Chatway Live Chat & AI Chatbot at 4.9 against Tawk.to's 3.7. Chatway Live Chat & AI Chatbot also leads on review sentiment (97% vs 58%). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Chatway Live Chat & AI Chatbot holds the better App Store score, 4.9 against 3.7. Both are backed by a comparable volume of ratings — 217 and 288 respectively. Written reviews point the same way: 58% of Tawk.to's written reviews are positive against 97% of Chatway Live Chat & AI Chatbot's.

Tawk.to ships an update fortnightly, Chatway Live Chat & AI Chatbot every 8 days. The most recent releases landed on November 11, 2026 and November 7, 2026 respectively.

## The numbers

| Metric | Tawk.to | Chatway Live Chat & AI Chatbot |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.7 (217 ratings)](https://appshunter.io/ios/app/tawkto/id907458277/reviews) | **[4.9 (288 ratings)](https://appshunter.io/ios/app/chatway-live-chat-and-ai-chatbot/id6449775006/reviews)** |
| Number of ratings | 217 | **288** |
| Positive reviews | 58.5% of reviews | **97.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | **Every 8 days** |
| Monetization | Free | Free |
| Size | 183 MB | 50 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [tawk.to](https://appshunter.io/developer/907458280) | [Chatway](https://appshunter.io/developer/1690559937) |

## What reviewers say

### Tawk.to

[App page](https://appshunter.io/ios/app/tawkto/id907458277)

This free live chat application enables website owners to monitor and communicate with visitors in real-time. It offers a customizable page for interaction without any hidden costs or spam.

**Highlights:** Real-time website visitor monitoring, Live chat functionality, Free customizable chat page, No hidden costs or spam, Seamless website integration, Excellent customer support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Useful and free
- 🚀 Excellent functionality
- 💡 Great customer support and suggestions
- 🔒 Secure and reliable
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Notifications not working
- 🐛 Chats keep crashing
- 🐛 Frequent logouts
- 🐛 Glitchy and unstable
- 🐛 Slow performance

**Reported bugs**

- Frequent crashes and freezes
- Unreliable notifications
- Inconsistent chat history
- Login and logout issues
- Compatibility problems with newer iOS versions

**Requested features**

- Dark mode
- Multilingual support
- Improved notification system
- Visitor history and analytics
- Attachment support in chat


### Chatway Live Chat & AI Chatbot

[App page](https://appshunter.io/ios/app/chatway-live-chat-and-ai-chatbot/id6449775006)

Connect with your website visitors in real-time, anytime, anywhere. Respond to live chats, view visitor activity, and manage conversations from multiple channels directly on your mobile device. Gain insights into visitor behavior and order data to provide faster, more personalized support.

**Highlights:** Real-time visitor tracking, Multi-channel chat management, Visitor behavior insights, Customer order and product data, Customizable notifications, Saved replies for faster responses, Screenshot and document sharing

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Seamless and fast
- 💡 Great customer service
- 🚀 Intuitive and well-organized
- 🚀 Simple tools and dashboards

**What reviewers complain about**

- 🐛 Notifications and visitor tracking not working
- 🐛 Useless interface and live tracking

**Reported bugs**

- Login screen freezes
- Incompatible with older devices
- Notifications not working on some devices

**Requested features**

- Add email feature to directly email customers
- Add pop-up toolbar with more tools like call, WhatsApp, book now
- Improve lead generation capabilities


## Frequently asked questions

### Is Tawk.to free?

Tawk.to is free to download, with no in-app purchases.

### Is Chatway Live Chat & AI Chatbot free?

Chatway Live Chat & AI Chatbot is free to download, with no in-app purchases.

### Which has better reviews, Tawk.to or Chatway Live Chat & AI Chatbot?

Chatway Live Chat & AI Chatbot is rated higher. Tawk.to averages 3.7 out of 5 from 217 ratings, while Chatway Live Chat & AI Chatbot averages 4.9 from 288 ratings.

### Do Tawk.to or Chatway Live Chat & AI Chatbot have ads?

Neither Tawk.to nor Chatway Live Chat & AI Chatbot shows ads.

### Which is updated more often, Tawk.to or Chatway Live Chat & AI Chatbot?

Tawk.to ships an update fortnightly, and Chatway Live Chat & AI Chatbot every 8 days. Most recently, Tawk.to was updated on November 11, 2026 and Chatway Live Chat & AI Chatbot on November 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*