# Tawk.to vs Formilla Live Chat

The clearest difference is rating: Tawk.to at 3.7 against Formilla Live Chat's 3.3. Tawk.to also leads on update cadence (fortnightly vs every 3 months) and ratings volume (210 vs 9). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tawk.to holds the better App Store score, 3.7 against 3.3. That said, the two scores are not equally well evidenced: Tawk.to has 210 ratings behind it against 9, so its average is the more settled of the two. Written reviews complicate that: 59% of Tawk.to's written reviews are positive against 62% of Formilla Live Chat's, so the app with the better star average is not the one people write more warmly about.

Tawk.to ships an update fortnightly, Formilla Live Chat every 3 months. The most recent releases landed on September 23, 2026 and June 3, 2026 respectively.

## The numbers

| Metric | Tawk.to | Formilla Live Chat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.7 (210 ratings)](https://appshunter.io/ios/app/tawkto/id907458277/reviews)** | [3.3 (9 ratings)](https://appshunter.io/ios/app/formilla-live-chat/id978199882/reviews) |
| Number of ratings | **210** | 9 |
| Positive reviews | 58.6% of reviews | **61.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 months |
| Monetization | Free | Free |
| Size | 133 MB | 15 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [tawk.to](https://appshunter.io/developer/907458280) | [Formilla.com](https://appshunter.io/developer/978199881) |

## What reviewers say

### Tawk.to

[App page](https://appshunter.io/ios/app/tawkto/id907458277)

This free live chat application enables website owners to monitor and interact with visitors in real-time. It also offers a free, customizable page for communication. The service is entirely free with no hidden costs or spam.

**Highlights:** Live chat with website visitors, Visitor monitoring, Free customizable page, Real-time communication, No spam or hidden costs

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Useful and free
- 🚀 Excellent functionality
- 💡 Great customer support and suggestions
- 🔒 Secure and reliable
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Notifications not working
- 🐛 Chats keep crashing
- 🐛 Frequent logouts
- 🐛 Glitchy and unstable
- 🐛 Slow performance

**Reported bugs**

- Frequent crashes and freezes
- Unreliable notifications
- Inconsistent chat history
- Login and logout issues
- Compatibility problems with newer iOS versions

**Requested features**

- Dark mode
- Multilingual support
- Improved notification system
- Visitor history and analytics
- Attachment support in chat


### Formilla Live Chat

[App page](https://appshunter.io/ios/app/formilla-live-chat/id978199882)

Enhance your website's customer engagement by enabling real-time chat with visitors, even when you're away. This tool offers instant installation, push notifications for new messages, and visitor monitoring to help you never miss an opportunity.

**Highlights:** Instant website installation, Push notifications for new chats, Real-time visitor monitoring, Canned messages for quick replies, Customizable chatbots, Branding and theme customization, Multi-language support

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Tawk.to free?

Tawk.to is free to download, with no in-app purchases.

### Is Formilla Live Chat free?

Formilla Live Chat is free to download, with no in-app purchases.

### Which has better reviews, Tawk.to or Formilla Live Chat?

Tawk.to is rated higher. Tawk.to averages 3.7 out of 5 from 210 ratings, while Formilla Live Chat averages 3.3 from 9 ratings.

### Do Tawk.to or Formilla Live Chat have ads?

Neither Tawk.to nor Formilla Live Chat shows ads.

### Which is updated more often, Tawk.to or Formilla Live Chat?

Tawk.to ships an update fortnightly, and Formilla Live Chat every 3 months. Most recently, Tawk.to was updated on September 23, 2026 and Formilla Live Chat on June 3, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*