# CitizensBank24 vs Citizens Access

The clearest difference is ads: Citizens Access at none against CitizensBank24's shown. Citizens Access also leads on monetization model (free vs ad-supported) and ratings volume (11K vs 1.2K). CitizensBank24's advantage is review sentiment (58% vs 33%). On price, rating, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.9 for CitizensBank24 against 4.9 for Citizens Access. That said, the two scores are not equally well evidenced: Citizens Access has 11K ratings behind it against 1.2K, so its average is the more settled of the two. Written reviews are what separate them: 58% of CitizensBank24's written reviews are positive against 33% of Citizens Access's.

CitizensBank24 ships an update monthly, Citizens Access fortnightly. The most recent releases landed on September 21, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | CitizensBank24 | Citizens Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.9 (1.2K ratings)](https://appshunter.io/ios/app/citizensbank24/id910199211/reviews) | [4.9 (11K ratings)](https://appshunter.io/ios/app/citizens-access/id1588115413/reviews) |
| Number of ratings | 1.2K | **11K** |
| Positive reviews | **58.3% of reviews** | 32.8% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Monthly | **Fortnightly** |
| Monetization | Ad-supported | **Free** |
| Size | 180 MB | 70 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Citco Community Bancshares, Inc](https://appshunter.io/developer/530183047) | [Citizens Bank, N.A.](https://appshunter.io/developer/388082491) |

## What reviewers say

### CitizensBank24

[App page](https://appshunter.io/ios/app/citizensbank24/id910199211)

Manage your bank accounts on the go with this mobile banking app. Check balances, view transactions, deposit checks remotely, transfer funds, and pay bills securely. It's a free service for existing digital banking customers.

**Highlights:** Check account balances, View recent transactions, Remote check deposit, Transfer funds between accounts, Pay bills, View alerts

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none


### Citizens Access

[App page](https://appshunter.io/ios/app/citizens-access/id1588115413)

Manage your finances conveniently from your mobile device. Access your CD and Savings accounts 24/7, view statements and transaction history, and easily transfer funds in and out.

**Highlights:** 24/7 secure account access, View account summary, Access statements, View transaction history, Transfer money

**In-app purchases:** none

**What reviewers like**

- 💰 Great interest rate
- 👍 Easy to use app
- 🚀 Super easy to transfer funds

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- ⏱️ Slow external transfers
- 🔒 Unreliable login/authentication
- 📱 Limited app functionality compared to website

**Reported bugs**

- Login screen gets stuck on verification code
- Face ID/Touch ID not working consistently
- Deposits not showing up in account for days

**Requested features**

- Mobile check deposit
- Ability to open new accounts in-app
- Improved login experience with Face ID/Touch ID
- More detailed transaction history


## Frequently asked questions

### Is CitizensBank24 free?

CitizensBank24 is free to download, with no in-app purchases.

### Is Citizens Access free?

Citizens Access is free to download, with no in-app purchases.

### Which has better reviews, CitizensBank24 or Citizens Access?

CitizensBank24 and Citizens Access are both rated 4.9 out of 5 on the App Store, from 1.2K and 11K ratings respectively.

### Do CitizensBank24 or Citizens Access have ads?

CitizensBank24 shows ads; Citizens Access does not.

### Which is updated more often, CitizensBank24 or Citizens Access?

CitizensBank24 ships an update monthly, and Citizens Access fortnightly. Most recently, CitizensBank24 was updated on September 21, 2026 and Citizens Access on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*