# Virgin Mobile Mexico vs OpenHelp

The clearest difference is ads: Virgin Mobile Mexico at none against OpenHelp's shown. OpenHelp's advantage is update cadence (weekly vs every 5 weeks). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Virgin Mobile Mexico ships an update every 5 weeks, OpenHelp weekly. The most recent releases landed on October 13, 2026 and October 8, 2026 respectively.

## The numbers

| Metric | Virgin Mobile Mexico | OpenHelp |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (10 ratings)](https://appshunter.io/ios/app/virgin-mobile-mexico/id910973884/reviews)** | — |
| Number of ratings | **10** | — |
| Positive reviews | 7.7% of reviews | — |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 5 weeks | **Weekly** |
| Monetization | Free | — |
| Size | 134 MB | 118 MB |
| Requires iOS | **16.0** | 16.6 |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 17+ |
| Developer | [Virgin Mobile Mexico S. de R.L. de C.V.](https://appshunter.io/developer/6801313375) | [Zifrado](https://appshunter.io/developer/1756847777) |

## What reviewers say

### Virgin Mobile Mexico

[App page](https://appshunter.io/ios/app/virgin-mobile-mexico/id910973884)

Manage your mobile service with ease. Personalize your app experience, check your balance, and top up your account quickly. Discover exclusive benefits, rewards, and stay informed about promotions.

**Highlights:** Personalize app interface, Check balance and usage history, One-click recharges, Set up recurring payments, Discover exclusive benefits and rewards, In-app chat support, Notification center

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 App is functional (sometimes)
- 👍 Good attention (rarely)
- 👍 Good integration with VM services
- 👍 Informs about consumptions

**What reviewers complain about**

- 🐛 App crashes/closes
- 🐛 Login issues
- 🐛 Cannot associate number
- 🐛 Poor customer support
- 🐛 Service interruptions

**Reported bugs**

- App not opening on iPad
- Country blocking (outside Mexico)
- Orthographic errors in menu
- eSIM replacement tool fails
- Line blocked in app

**Requested features**

- Improve app interface and design
- Add dark mode
- Offer discounts like Mercado Pago
- Enable second line on Apple Watch
- Offer all packages for 30 days


### OpenHelp

[App page](https://appshunter.io/ios/app/openhelp-pro/id6593689168)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Virgin Mobile Mexico free?

Virgin Mobile Mexico is free to download, with no in-app purchases.

### Is OpenHelp free?

OpenHelp is free to download, with no in-app purchases.

### Do Virgin Mobile Mexico or OpenHelp have ads?

OpenHelp shows ads; Virgin Mobile Mexico does not.

### Which is updated more often, Virgin Mobile Mexico or OpenHelp?

Virgin Mobile Mexico ships an update every 5 weeks, and OpenHelp weekly. Most recently, Virgin Mobile Mexico was updated on October 13, 2026 and OpenHelp on October 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*