# MyKilgore vs MySparklight

The clearest difference is rating: MyKilgore at 5.0 against MySparklight's 2.0. MyKilgore also leads on iOS requirement (12.0 vs 15.6). MySparklight's advantage is update cadence (fortnightly vs every 5 months) and ratings volume (227 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyKilgore holds the better App Store score, 5.0 against 2.0. That said, the two scores are not equally well evidenced: MySparklight has 227 ratings behind it against 2, so its average is the more settled of the two.

MyKilgore ships an update every 5 months, MySparklight fortnightly. The most recent releases landed on November 1, 2026 and November 7, 2026 respectively.

## The numbers

| Metric | MyKilgore | MySparklight |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/mykilgore/id913020853/reviews)** | [2.0 (227 ratings)](https://appshunter.io/ios/app/mysparklight/id6469003880/reviews) |
| Number of ratings | 2 | **227** |
| Positive reviews | — | 6.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Fortnightly** |
| Monetization | Free | Free |
| Size | 29 MB | 38 MB |
| Requires iOS | **12.0** | 15.6 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City of Kilgore](https://appshunter.io/developer/1354998754) | [CableOne](https://appshunter.io/developer/1326018030) |

## What reviewers say

### MyKilgore

[App page](https://appshunter.io/ios/app/mykilgore/id913020853)

This platform allows users to easily report civic issues like public safety and environmental concerns using their smartphone. It provides a simple and intuitive way to identify problems and submit them for quick resolution.

**Highlights:** Real-time civic engagement, Identify civic issues, Report public safety concerns, Report quality of life issues, Report environmental issues, Smartphone reporting, Quick resolution

**In-app purchases:** none


### MySparklight

[App page](https://appshunter.io/ios/app/mysparklight/id6469003880)

Manage your services, view account details, and make payments securely from your mobile device. Stay informed with important updates and access billing information conveniently.

**Highlights:** View account and service details, Make secure payments, Manage Auto Pay and Paperless Billing, Access billing and payment history, Receive account notifications, Contact customer support

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ✅ Basic bill payment functionality works
- 📊 Ability to view billing history
- 📱 App availability for account management
- 🌐 WiFi speed visibility (when working)
- 🔔 Outage notification capability

**What reviewers complain about**

- 🐛 Frequent login failures and authentication issues
- ❌ Missing critical features after recent update
- ⚠️ Remote modem reset functionality removed
- 🔧 Service status/monitoring feature unavailable
- 🐢 Severe app lag and freezing

**Reported bugs**

- Login button unresponsive or frozen
- Username provided but rejected during login
- Terms and conditions acceptance button non-functional
- Payment method screen only appears when disconnected from WiFi
- Add payment button changes color but does nothing

**Requested features**

- WiFi device management - see connected devices
- Data usage monitoring and tracking
- Service status and diagnostic information
- Remote modem/router reset capability
- Ability to view service plan details


## Frequently asked questions

### Is MyKilgore free?

MyKilgore is free to download, with no in-app purchases.

### Is MySparklight free?

MySparklight is free to download, with no in-app purchases.

### Which has better reviews, MyKilgore or MySparklight?

MyKilgore is rated higher. MyKilgore averages 5.0 out of 5 from 2 ratings, while MySparklight averages 2.0 from 227 ratings.

### Do MyKilgore or MySparklight have ads?

Neither MyKilgore nor MySparklight shows ads.

### Which is updated more often, MyKilgore or MySparklight?

MyKilgore ships an update every 5 months, and MySparklight fortnightly. Most recently, MyKilgore was updated on November 1, 2026 and MySparklight on November 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*