# Tidio vs Chaport

The clearest difference is rating: Tidio at 4.8 against Chaport's 3.6. Tidio also leads on review sentiment (83% vs 46%) and update cadence (every 9 days vs every 9 months). Chaport's advantage is monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tidio holds the better App Store score, 4.8 against 3.6. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 83% of Tidio's written reviews are positive against 46% of Chaport's.

Tidio ships an update every 9 days, Chaport every 9 months. The most recent releases landed on September 25, 2026 and September 19, 2026 respectively.

## The numbers

| Metric | Tidio | Chaport |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (4.8K ratings)](https://appshunter.io/ios/app/tidio/id916822567/reviews)** | [3.6 (9 ratings)](https://appshunter.io/ios/app/chaport/id1141834008/reviews) |
| Number of ratings | **4.8K** | 9 |
| Positive reviews | **82.8% of reviews** | 46.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 9 days** | Every 9 months |
| Monetization | Freemium | **Free** |
| Size | 64 MB | 5 MB |
| Requires iOS | **13.4** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 12+ |
| Developer | [TIDIO POLAND SP Z O O](https://appshunter.io/developer/916822566) | [Chaport Inc.](https://appshunter.io/developer/1761232328) |

## What reviewers say

### Tidio

[App page](https://appshunter.io/ios/app/tidio/id916822567)

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

**Highlights:** Live chat with customers, AI-powered chatbots for lead generation, Quick response templates, Real-time visitor list, Detailed visitor information, Push notifications for new messages

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Responsive and fast
- 💡 Helpful chatbot features
- 🤝 Great for customer communication
- 💰 Affordable pricing

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🔄 Frequent app crashes and glitches
- 🔒 Concerns about data privacy
- 💰 Limitations in free plan
- 📱 Mobile app lacking features

**Reported bugs**

- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs

**Requested features**

- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting


### Chaport

[App page](https://appshunter.io/ios/app/chaport/id1141834008)

Communicate with your website visitors in real-time, from anywhere. This tool enables instant messaging directly through your website, fostering engagement and support.

**Highlights:** Real-time visitor chat, Cross-device accessibility, Website integration, Visitor communication, Business messaging

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Tidio free?

Tidio is free to download, with no in-app purchases.

### Is Chaport free?

Chaport is free to download, with no in-app purchases.

### Which has better reviews, Tidio or Chaport?

Tidio is rated higher. Tidio averages 4.8 out of 5 from 4.8K ratings, while Chaport averages 3.6 from 9 ratings.

### Do Tidio or Chaport have ads?

Neither Tidio nor Chaport shows ads.

### Which is updated more often, Tidio or Chaport?

Tidio ships an update every 9 days, and Chaport every 9 months. Most recently, Tidio was updated on September 25, 2026 and Chaport on September 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*