# Tidio vs MageNative App

The clearest difference is rating: Tidio at 4.8 against MageNative App's 3.0. Tidio also leads on ratings volume (4.8K vs 2) and review sentiment (83% vs 71%). MageNative App's advantage is monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tidio holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 83% of Tidio's written reviews are positive against 71% of MageNative App's.

Tidio ships an update weekly, MageNative App fortnightly. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Tidio | MageNative App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (4.8K ratings)](https://appshunter.io/ios/app/tidio/id916822567/reviews)** | [3.0 (2 ratings)](https://appshunter.io/ios/app/magenative-app/id1266263558/reviews) |
| Number of ratings | **4.8K** | 2 |
| Positive reviews | **82.8% of reviews** | 71.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Fortnightly |
| Monetization | Freemium | **Free** |
| Size | 65 MB | 102 MB |
| Requires iOS | **15.1** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [TIDIO POLAND SP Z O O](https://appshunter.io/developer/916822566) | [CedCommerce](https://appshunter.io/developer/1125703465) |

## What reviewers say

### Tidio

[App page](https://appshunter.io/ios/app/tidio/id916822567)

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

**Highlights:** Live chat with customers, AI-powered chatbots for lead generation, Quick response templates, Real-time visitor list, Detailed visitor information, Push notifications for new messages

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Responsive and fast
- 💡 Helpful chatbot features
- 🤝 Great for customer communication
- 💰 Affordable pricing

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🔄 Frequent app crashes and glitches
- 🔒 Concerns about data privacy
- 💰 Limitations in free plan
- 📱 Mobile app lacking features

**Reported bugs**

- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs

**Requested features**

- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting


### MageNative App

[App page](https://appshunter.io/ios/app/magenative-app/id1266263558)

Transform your Shopify store into a native mobile app without coding. Enhance your brand presence, increase conversions, and engage customers with features like push notifications and augmented reality. Get your personalized app published quickly.

**Highlights:** No-code app builder, In-built app analytics, Social media login, Unlimited push notifications, Augmented reality shopping, Cart abandonment campaigns, Multi-currency and multi-language support

**In-app purchases:** none


## Frequently asked questions

### Is Tidio free?

Tidio is free to download, with no in-app purchases.

### Is MageNative App free?

MageNative App is free to download, with no in-app purchases.

### Which has better reviews, Tidio or MageNative App?

Tidio is rated higher. Tidio averages 4.8 out of 5 from 4.8K ratings, while MageNative App averages 3.0 from 2 ratings.

### Do Tidio or MageNative App have ads?

Neither Tidio nor MageNative App shows ads.

### Which is updated more often, Tidio or MageNative App?

Tidio ships an update weekly, and MageNative App fortnightly. Most recently, Tidio was updated on November 1, 2026 and MageNative App on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*