# Tidio vs Gist Live Chat

The clearest difference is rating: Tidio at 4.8 against Gist Live Chat's 4.2. Tidio also leads on review sentiment (83% vs 50%) and update cadence (weekly vs every 2 months). Gist Live Chat's advantage is monetization model (free vs freemium) and iOS requirement (12.4 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tidio holds the better App Store score, 4.8 against 4.2. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 83% of Tidio's written reviews are positive against 50% of Gist Live Chat's.

Tidio ships an update weekly, Gist Live Chat every 2 months. The most recent releases landed on October 21, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | Tidio | Gist Live Chat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (4.8K ratings)](https://appshunter.io/ios/app/tidio/id916822567/reviews)** | [4.2 (16 ratings)](https://appshunter.io/ios/app/gist-live-chat/id1295111221/reviews) |
| Number of ratings | **4.8K** | 16 |
| Positive reviews | **82.8% of reviews** | 50.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 2 months |
| Monetization | Freemium | **Free** |
| Size | 65 MB | 32 MB |
| Requires iOS | 15.1 | **12.4** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [TIDIO POLAND SP Z O O](https://appshunter.io/developer/916822566) | [Raghavender Rao Jitta](https://appshunter.io/developer/1291270867) |

## What reviewers say

### Tidio

[App page](https://appshunter.io/ios/app/tidio/id916822567)

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

**Highlights:** Live chat with customers, AI-powered chatbots for lead generation, Quick response templates, Real-time visitor list, Detailed visitor information, Push notifications for new messages

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Responsive and fast
- 💡 Helpful chatbot features
- 🤝 Great for customer communication
- 💰 Affordable pricing

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🔄 Frequent app crashes and glitches
- 🔒 Concerns about data privacy
- 💰 Limitations in free plan
- 📱 Mobile app lacking features

**Reported bugs**

- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs

**Requested features**

- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting


### Gist Live Chat

[App page](https://appshunter.io/ios/app/gist-live-chat/id1295111221)

Connect with website visitors, leads, and customers in real-time. This app consolidates sales, marketing, and support conversations into a single inbox, allowing for engaging, friendly interactions across multiple platforms. Respond to inquiries instantly, anywhere, to convert more visitors into leads.

**Highlights:** Team inbox for all conversations, Real-time visitor and customer chat, Convert visitors into leads, Engaging messages with emoji/GIFs, Manage conversation status, Cross-platform communication

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Tidio free?

Tidio is free to download, with no in-app purchases.

### Is Gist Live Chat free?

Gist Live Chat is free to download, with no in-app purchases.

### Which has better reviews, Tidio or Gist Live Chat?

Tidio is rated higher. Tidio averages 4.8 out of 5 from 4.8K ratings, while Gist Live Chat averages 4.2 from 16 ratings.

### Do Tidio or Gist Live Chat have ads?

Neither Tidio nor Gist Live Chat shows ads.

### Which is updated more often, Tidio or Gist Live Chat?

Tidio ships an update weekly, and Gist Live Chat every 2 months. Most recently, Tidio was updated on October 21, 2026 and Gist Live Chat on October 14, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*