# Tidio vs Instabot

The clearest difference is monetization model: Instabot at free against Tidio's freemium. Instabot also leads on review sentiment (100% vs 83%) and iOS requirement (12.0 vs 15.1). Tidio's advantage is ratings volume (4.8K vs 7) and update cadence (weekly vs every 5 weeks). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for Tidio against 4.9 for Instabot. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 7, so its average is the more settled of the two. Written reviews are what separate them: 83% of Tidio's written reviews are positive against 100% of Instabot's.

Tidio ships an update weekly, Instabot every 5 weeks. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Tidio | Instabot |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (4.8K ratings)](https://appshunter.io/ios/app/tidio/id916822567/reviews) | **[4.9 (7 ratings)](https://appshunter.io/ios/app/instabot-conversations/id1393981109/reviews)** |
| Number of ratings | **4.8K** | 7 |
| Positive reviews | 82.8% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 5 weeks |
| Monetization | Freemium | **Free** |
| Size | 65 MB | 19 MB |
| Requires iOS | 15.1 | **12.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [TIDIO POLAND SP Z O O](https://appshunter.io/developer/916822566) | [ROKOLabs LLC](https://appshunter.io/developer/980258380) |

## What reviewers say

### Tidio

[App page](https://appshunter.io/ios/app/tidio/id916822567)

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

**Highlights:** Live chat with customers, AI-powered chatbots for lead generation, Quick response templates, Real-time visitor list, Detailed visitor information, Push notifications for new messages

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Responsive and fast
- 💡 Helpful chatbot features
- 🤝 Great for customer communication
- 💰 Affordable pricing

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🔄 Frequent app crashes and glitches
- 🔒 Concerns about data privacy
- 💰 Limitations in free plan
- 📱 Mobile app lacking features

**Reported bugs**

- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs

**Requested features**

- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting


### Instabot

[App page](https://appshunter.io/ios/app/instabot-conversations/id1393981109)

Automate customer interactions to save time and money for your business. This tool answers questions, qualifies leads, and books appointments across web, Facebook, and text messaging. Receive instant alerts for high-priority customers and route conversations to the right teams.

**Highlights:** Automated lead qualification, Appointment booking, Web and text messaging integration, Push notifications for customer engagement, Conversation routing, Dynamic FAQ answering

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Tidio free?

Tidio is free to download, with no in-app purchases.

### Is Instabot free?

Instabot is free to download, with no in-app purchases.

### Which has better reviews, Tidio or Instabot?

Instabot is rated higher. Tidio averages 4.8 out of 5 from 4.8K ratings, while Instabot averages 4.9 from 7 ratings.

### Do Tidio or Instabot have ads?

Neither Tidio nor Instabot shows ads.

### Which is updated more often, Tidio or Instabot?

Tidio ships an update weekly, and Instabot every 5 weeks. Most recently, Tidio was updated on November 1, 2026 and Instabot on October 24, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*