# Tidio vs SEMrush

The clearest difference is review sentiment: Tidio at 83% against SEMrush's 16%. Tidio also leads on rating (4.8 vs 2.2) and ratings volume (4.8K vs 59). SEMrush's advantage is monetization model (free vs freemium) and iOS requirement (9.0 vs 13.4). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tidio holds the better App Store score, 4.8 against 2.2. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 59, so its average is the more settled of the two. Written reviews point the same way: 83% of Tidio's written reviews are positive against 16% of SEMrush's.

Tidio ships an update every 9 days, SEMrush every 2 weeks. The most recent releases landed on September 28, 2026 and August 11, 2026 respectively.

## The numbers

| Metric | Tidio | SEMrush |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (4.8K ratings)](https://appshunter.io/ios/app/tidio/id916822567/reviews)** | [2.2 (59 ratings)](https://appshunter.io/ios/app/semrush/id1458602050/reviews) |
| Number of ratings | **4.8K** | 59 |
| Positive reviews | **82.8% of reviews** | 15.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 9 days** | Every 2 weeks |
| Monetization | Freemium | **Free** |
| Size | 64 MB | 11 MB |
| Requires iOS | 13.4 | **9.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [TIDIO POLAND SP Z O O](https://appshunter.io/developer/916822566) | [SEMrush CY LTD](https://appshunter.io/developer/1184890970) |

## What reviewers say

### Tidio

[App page](https://appshunter.io/ios/app/tidio/id916822567)

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

**Highlights:** Live chat with customers, AI-powered chatbots for lead generation, Quick response templates, Real-time visitor list, Detailed visitor information, Push notifications for new messages

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Responsive and fast
- 💡 Helpful chatbot features
- 🤝 Great for customer communication
- 💰 Affordable pricing

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🔄 Frequent app crashes and glitches
- 🔒 Concerns about data privacy
- 💰 Limitations in free plan
- 📱 Mobile app lacking features

**Reported bugs**

- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs

**Requested features**

- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting


### SEMrush

[App page](https://appshunter.io/ios/app/semrush/id1458602050)

Monitor keyword performance and track your website's ranking changes in search results. Analyze trends in visibility, traffic, and average position over custom date ranges. Requires a pre-setup Position Tracking campaign.

**Highlights:** Keyword position tracking, Advanced filtering, Win/loss position analysis, Growth trend generation, Visibility and traffic monitoring, Average position tracking

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Quick position tracking
- 👍 Easy to use for rankings
- 👍 Works for basic ranking checks
- 👍 Useful for monitoring rankings on the go

**What reviewers complain about**

- 👎 App has little to no function
- 👎 App stuck at first page
- 👎 Terrible software
- 👎 Super frustrating login issues
- 👎 No value for money

**Reported bugs**

- App stuck at first page
- Cannot log in due to password manager issues
- Password field won't allow paste or auto-fill
- App takes you back to login screen after entering credentials
- Cookie policy banner prevents progress

**Requested features**

- Add tag tracking
- Add page tracking
- Add new error/warning tracking
- Add competitor info
- More than simple keyword tracking


## Frequently asked questions

### Is Tidio free?

Tidio is free to download, with no in-app purchases.

### Is SEMrush free?

SEMrush is free to download, with no in-app purchases.

### Which has better reviews, Tidio or SEMrush?

Tidio is rated higher. Tidio averages 4.8 out of 5 from 4.8K ratings, while SEMrush averages 2.2 from 59 ratings.

### Do Tidio or SEMrush have ads?

Neither Tidio nor SEMrush shows ads.

### Which is updated more often, Tidio or SEMrush?

Tidio ships an update every 9 days, and SEMrush every 2 weeks. Most recently, Tidio was updated on September 28, 2026 and SEMrush on August 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*