# Tidio vs HappyFox Chat 2.0

The clearest difference is rating: Tidio at 4.8 against HappyFox Chat 2.0's 4.0. Tidio also leads on ratings volume (4.8K vs 4) and update cadence (weekly vs monthly). HappyFox Chat 2.0's advantage is monetization model (free vs freemium) and iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tidio holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 4, so its average is the more settled of the two.

Tidio ships an update weekly, HappyFox Chat 2.0 monthly. The most recent releases landed on October 29, 2026 and October 16, 2026 respectively.

## The numbers

| Metric | Tidio | HappyFox Chat 2.0 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (4.8K ratings)](https://appshunter.io/ios/app/tidio/id916822567/reviews)** | [4.0 (4 ratings)](https://appshunter.io/ios/app/happyfox-chat-20/id1488919909/reviews) |
| Number of ratings | **4.8K** | 4 |
| Positive reviews | 82.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Monthly |
| Monetization | Freemium | **Free** |
| Size | 65 MB | 27 MB |
| Requires iOS | 15.1 | **12.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [TIDIO POLAND SP Z O O](https://appshunter.io/developer/916822566) | [HappyFox Inc](https://appshunter.io/developer/906425790) |

## What reviewers say

### Tidio

[App page](https://appshunter.io/ios/app/tidio/id916822567)

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

**Highlights:** Live chat with customers, AI-powered chatbots for lead generation, Quick response templates, Real-time visitor list, Detailed visitor information, Push notifications for new messages

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Responsive and fast
- 💡 Helpful chatbot features
- 🤝 Great for customer communication
- 💰 Affordable pricing

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🔄 Frequent app crashes and glitches
- 🔒 Concerns about data privacy
- 💰 Limitations in free plan
- 📱 Mobile app lacking features

**Reported bugs**

- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs

**Requested features**

- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting


### HappyFox Chat 2.0

[App page](https://appshunter.io/ios/app/happyfox-chat-20/id1488919909)

This app allows businesses to manage live chat requests from their website on the go. It offers a refreshed design for an improved user experience, with features like handling attachments, canned responses, and transferring chats.

**Highlights:** Manage live chat requests on the go, All-new design for best-in-class UX, Secure login with Touch-ID/Face-ID, Handle attachments, tags, and canned responses, Switch between multiple chats easily, Monitor new support agents, Access chat history and queued chats

**In-app purchases:** none


## Frequently asked questions

### Is Tidio free?

Tidio is free to download, with no in-app purchases.

### Is HappyFox Chat 2.0 free?

HappyFox Chat 2.0 is free to download, with no in-app purchases.

### Which has better reviews, Tidio or HappyFox Chat 2.0?

Tidio is rated higher. Tidio averages 4.8 out of 5 from 4.8K ratings, while HappyFox Chat 2.0 averages 4.0 from 4 ratings.

### Do Tidio or HappyFox Chat 2.0 have ads?

Neither Tidio nor HappyFox Chat 2.0 shows ads.

### Which is updated more often, Tidio or HappyFox Chat 2.0?

Tidio ships an update weekly, and HappyFox Chat 2.0 monthly. Most recently, Tidio was updated on October 29, 2026 and HappyFox Chat 2.0 on October 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*