# Tidio vs Conversational Cloud

The clearest difference is review sentiment: Tidio at 83% against Conversational Cloud's 5%. Tidio also leads on rating (4.8 vs 4.3) and ratings volume (4.8K vs 6). Conversational Cloud's advantage is monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tidio holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 83% of Tidio's written reviews are positive against 5% of Conversational Cloud's.

Tidio ships an update weekly, Conversational Cloud every 5 weeks. The most recent releases landed on October 14, 2026 and October 1, 2026 respectively.

## The numbers

| Metric | Tidio | Conversational Cloud |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (4.8K ratings)](https://appshunter.io/ios/app/tidio/id916822567/reviews)** | [4.3 (6 ratings)](https://appshunter.io/ios/app/conversational-cloud/id1533849048/reviews) |
| Number of ratings | **4.8K** | 6 |
| Positive reviews | **82.8% of reviews** | 4.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 5 weeks |
| Monetization | Freemium | **Free** |
| Size | 65 MB | 46 MB |
| Requires iOS | **13.4** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [TIDIO POLAND SP Z O O](https://appshunter.io/developer/916822566) | [LivePerson inc.](https://appshunter.io/developer/371277911) |

## What reviewers say

### Tidio

[App page](https://appshunter.io/ios/app/tidio/id916822567)

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

**Highlights:** Live chat with customers, AI-powered chatbots for lead generation, Quick response templates, Real-time visitor list, Detailed visitor information, Push notifications for new messages

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Responsive and fast
- 💡 Helpful chatbot features
- 🤝 Great for customer communication
- 💰 Affordable pricing

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🔄 Frequent app crashes and glitches
- 🔒 Concerns about data privacy
- 💰 Limitations in free plan
- 📱 Mobile app lacking features

**Reported bugs**

- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs

**Requested features**

- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting


### Conversational Cloud

[App page](https://appshunter.io/ios/app/conversational-cloud/id1533849048)

Engage with consumers in real-time messaging from any location. Receive instant notifications for new connections and manage your assigned conversations on the go. This app seamlessly integrates with the Conversation Cloud Agent Workspace.

**Highlights:** Real-time consumer messaging, Push notifications for new connections, Manage assigned agent conversations, Control agent availability, Seamless web platform integration

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Tidio free?

Tidio is free to download, with no in-app purchases.

### Is Conversational Cloud free?

Conversational Cloud is free to download, with no in-app purchases.

### Which has better reviews, Tidio or Conversational Cloud?

Tidio is rated higher. Tidio averages 4.8 out of 5 from 4.8K ratings, while Conversational Cloud averages 4.3 from 6 ratings.

### Do Tidio or Conversational Cloud have ads?

Neither Tidio nor Conversational Cloud shows ads.

### Which is updated more often, Tidio or Conversational Cloud?

Tidio ships an update weekly, and Conversational Cloud every 5 weeks. Most recently, Tidio was updated on October 14, 2026 and Conversational Cloud on October 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*