# Tidio vs SendPulse Chatbots

Tidio and SendPulse Chatbots both sit at 4.8 stars, but that hides the real split: 83% of Tidio's written reviews are positive against 31% of SendPulse Chatbots's. Tidio also leads on ratings volume (4.8K vs 107) and update cadence (weekly vs every 3 weeks). SendPulse Chatbots's advantage is monetization model (free vs freemium). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for Tidio against 4.7 for SendPulse Chatbots. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 107, so its average is the more settled of the two. Written reviews are what separate them: 83% of Tidio's written reviews are positive against 31% of SendPulse Chatbots's.

Tidio ships an update weekly, SendPulse Chatbots every 3 weeks. The most recent releases landed on October 11, 2026 and October 8, 2026 respectively.

## The numbers

| Metric | Tidio | SendPulse Chatbots |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (4.8K ratings)](https://appshunter.io/ios/app/tidio/id916822567/reviews)** | [4.7 (107 ratings)](https://appshunter.io/ios/app/sendpulse-chatbots/id1541130793/reviews) |
| Number of ratings | **4.8K** | 107 |
| Positive reviews | **82.8% of reviews** | 31.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 3 weeks |
| Monetization | Freemium | **Free** |
| Size | 65 MB | 32 MB |
| Requires iOS | **13.4** | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [TIDIO POLAND SP Z O O](https://appshunter.io/developer/916822566) | [SendPulse Inc](https://appshunter.io/developer/968252080) |

## What reviewers say

### Tidio

[App page](https://appshunter.io/ios/app/tidio/id916822567)

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

**Highlights:** Live chat with customers, AI-powered chatbots for lead generation, Quick response templates, Real-time visitor list, Detailed visitor information, Push notifications for new messages

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Responsive and fast
- 💡 Helpful chatbot features
- 🤝 Great for customer communication
- 💰 Affordable pricing

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🔄 Frequent app crashes and glitches
- 🔒 Concerns about data privacy
- 💰 Limitations in free plan
- 📱 Mobile app lacking features

**Reported bugs**

- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs

**Requested features**

- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting


### SendPulse Chatbots

[App page](https://appshunter.io/ios/app/sendpulse-chatbots/id1541130793)

Manage conversations from multiple chatbot platforms like WhatsApp, Telegram, Facebook Messenger, and Instagram in one app. Stay connected with subscribers, respond instantly to messages, and manage subscriber information for a personalized approach. Track bot performance with key statistics.

**Highlights:** Multi-platform chat management, Instant message notifications, Subscriber information management, Chat filtering by status, Bot auto-reply control, Chatbot statistics

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Tidio free?

Tidio is free to download, with no in-app purchases.

### Is SendPulse Chatbots free?

SendPulse Chatbots is free to download, with no in-app purchases.

### Which has better reviews, Tidio or SendPulse Chatbots?

Tidio is rated higher. Tidio averages 4.8 out of 5 from 4.8K ratings, while SendPulse Chatbots averages 4.7 from 107 ratings.

### Do Tidio or SendPulse Chatbots have ads?

Neither Tidio nor SendPulse Chatbots shows ads.

### Which is updated more often, Tidio or SendPulse Chatbots?

Tidio ships an update weekly, and SendPulse Chatbots every 3 weeks. Most recently, Tidio was updated on October 11, 2026 and SendPulse Chatbots on October 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*