# Tidio vs Esupl POS

The clearest difference is ads: Tidio at none against Esupl POS's shown. Tidio also leads on update cadence (weekly vs every 2 weeks). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tidio ships an update weekly, Esupl POS every 2 weeks. The most recent releases landed on October 29, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | Tidio | Esupl POS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (4.8K ratings)](https://appshunter.io/ios/app/tidio/id916822567/reviews)** | — |
| Number of ratings | **4.8K** | — |
| Positive reviews | 82.8% of reviews | — |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Weekly** | Every 2 weeks |
| Monetization | Freemium | — |
| Size | 65 MB | 47 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [TIDIO POLAND SP Z O O](https://appshunter.io/developer/916822566) | [ESUPL TECHNOLOGIES, INC.](https://appshunter.io/developer/1579242842) |

## What reviewers say

### Tidio

[App page](https://appshunter.io/ios/app/tidio/id916822567)

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

**Highlights:** Live chat with customers, AI-powered chatbots for lead generation, Quick response templates, Real-time visitor list, Detailed visitor information, Push notifications for new messages

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Responsive and fast
- 💡 Helpful chatbot features
- 🤝 Great for customer communication
- 💰 Affordable pricing

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🔄 Frequent app crashes and glitches
- 🔒 Concerns about data privacy
- 💰 Limitations in free plan
- 📱 Mobile app lacking features

**Reported bugs**

- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs

**Requested features**

- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting


### Esupl POS

[App page](https://appshunter.io/ios/app/esupl-pos/id1579242840)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Tidio free?

Tidio is free to download, with no in-app purchases.

### Is Esupl POS free?

Esupl POS is free to download, with no in-app purchases.

### Do Tidio or Esupl POS have ads?

Esupl POS shows ads; Tidio does not.

### Which is updated more often, Tidio or Esupl POS?

Tidio ships an update weekly, and Esupl POS every 2 weeks. Most recently, Tidio was updated on October 29, 2026 and Esupl POS on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*