# Tidio vs Chative

The clearest difference is rating: Tidio at 4.8 against Chative's 3.7. Tidio also leads on ratings volume (4.8K vs 3) and update cadence (every 9 days vs monthly). Chative's advantage is monetization model (free vs freemium) and review sentiment (100% vs 83%). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tidio holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 83% of Tidio's written reviews are positive against 100% of Chative's, so the app with the better star average is not the one people write more warmly about.

Tidio ships an update every 9 days, Chative monthly. The most recent releases landed on September 22, 2026 and August 18, 2026 respectively.

## The numbers

| Metric | Tidio | Chative |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (4.8K ratings)](https://appshunter.io/ios/app/tidio/id916822567/reviews)** | [3.7 (3 ratings)](https://appshunter.io/ios/app/chative/id1603992441/reviews) |
| Number of ratings | **4.8K** | 3 |
| Positive reviews | 82.8% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 9 days** | Monthly |
| Monetization | Freemium | **Free** |
| Size | 64 MB | 37 MB |
| Requires iOS | **13.4** | 14.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 12+ |
| Developer | [TIDIO POLAND SP Z O O](https://appshunter.io/developer/916822566) | [WISEBIT PTE. LTD.](https://appshunter.io/developer/1597472270) |

## What reviewers say

### Tidio

[App page](https://appshunter.io/ios/app/tidio/id916822567)

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

**Highlights:** Live chat with customers, AI-powered chatbots for lead generation, Quick response templates, Real-time visitor list, Detailed visitor information, Push notifications for new messages

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Responsive and fast
- 💡 Helpful chatbot features
- 🤝 Great for customer communication
- 💰 Affordable pricing

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🔄 Frequent app crashes and glitches
- 🔒 Concerns about data privacy
- 💰 Limitations in free plan
- 📱 Mobile app lacking features

**Reported bugs**

- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs

**Requested features**

- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting


### Chative

[App page](https://appshunter.io/ios/app/chative/id1603992441)

This application helps small and medium-sized businesses manage customer interactions across multiple channels. It offers a shared inbox for support, detailed customer profiles, and 24/7 engagement to enhance customer relationships and drive repeat business.

**Highlights:** Omni-channel messaging, Shared inbox for support, Customer profile insights, 24/7 customer engagement, Website and social media integration, Automation features

**In-app purchases:** none


## Frequently asked questions

### Is Tidio free?

Tidio is free to download, with no in-app purchases.

### Is Chative free?

Chative is free to download, with no in-app purchases.

### Which has better reviews, Tidio or Chative?

Tidio is rated higher. Tidio averages 4.8 out of 5 from 4.8K ratings, while Chative averages 3.7 from 3 ratings.

### Do Tidio or Chative have ads?

Neither Tidio nor Chative shows ads.

### Which is updated more often, Tidio or Chative?

Tidio ships an update every 9 days, and Chative monthly. Most recently, Tidio was updated on September 22, 2026 and Chative on August 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*