# Tidio vs Conversations by Brevo

The clearest difference is review sentiment: Tidio at 83% against Conversations by Brevo's 25%. Tidio also leads on rating (4.8 vs 3.4) and update cadence (weekly vs every 3 months). Conversations by Brevo's advantage is monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tidio holds the better App Store score, 4.8 against 3.4. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 83% of Tidio's written reviews are positive against 25% of Conversations by Brevo's.

Tidio ships an update weekly, Conversations by Brevo every 3 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Tidio | Conversations by Brevo |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (4.8K ratings)](https://appshunter.io/ios/app/tidio/id916822567/reviews)** | [3.4 (8 ratings)](https://appshunter.io/ios/app/conversations-by-brevo/id1605601366/reviews) |
| Number of ratings | **4.8K** | 8 |
| Positive reviews | **82.8% of reviews** | 25.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 3 months |
| Monetization | Freemium | **Free** |
| Size | 65 MB | 5 MB |
| Requires iOS | **15.1** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [TIDIO POLAND SP Z O O](https://appshunter.io/developer/916822566) | [sendinblue](https://appshunter.io/developer/1086001860) |

## What reviewers say

### Tidio

[App page](https://appshunter.io/ios/app/tidio/id916822567)

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

**Highlights:** Live chat with customers, AI-powered chatbots for lead generation, Quick response templates, Real-time visitor list, Detailed visitor information, Push notifications for new messages

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Responsive and fast
- 💡 Helpful chatbot features
- 🤝 Great for customer communication
- 💰 Affordable pricing

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🔄 Frequent app crashes and glitches
- 🔒 Concerns about data privacy
- 💰 Limitations in free plan
- 📱 Mobile app lacking features

**Reported bugs**

- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs

**Requested features**

- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting


### Conversations by Brevo

[App page](https://appshunter.io/ios/app/conversations-by-brevo/id1605601366)

Engage website visitors in real-time with live chat, automated chatbots, and a unified inbox. Capture leads, provide instant support, and gain insights to convert visitors into customers.

**Highlights:** Live chat for visitor engagement, Chatbot for lead capture and FAQs, Universal inbox for multiple channels, Visitor intelligence for personalized outreach, Chat reports for performance tracking, Mobile notifications for on-the-go communication

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Tidio free?

Tidio is free to download, with no in-app purchases.

### Is Conversations by Brevo free?

Conversations by Brevo is free to download, with no in-app purchases.

### Which has better reviews, Tidio or Conversations by Brevo?

Tidio is rated higher. Tidio averages 4.8 out of 5 from 4.8K ratings, while Conversations by Brevo averages 3.4 from 8 ratings.

### Do Tidio or Conversations by Brevo have ads?

Neither Tidio nor Conversations by Brevo shows ads.

### Which is updated more often, Tidio or Conversations by Brevo?

Tidio ships an update weekly, and Conversations by Brevo every 3 months. Most recently, Tidio was updated on October 23, 2026 and Conversations by Brevo on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*