# CRM Analytics vs Viewpoint by ICS

The clearest difference is ratings volume: CRM Analytics at 1.3K against Viewpoint by ICS's 2. CRM Analytics also leads on update cadence (every 2 months vs every 4 months). Viewpoint by ICS's advantage is rating (5.0 vs 4.8) and iOS requirement (14.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Viewpoint by ICS holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: CRM Analytics has 1.3K ratings behind it against 2, so its average is the more settled of the two.

CRM Analytics ships an update every 2 months, Viewpoint by ICS every 4 months. Both last shipped on November 3, 2026.

## The numbers

| Metric | CRM Analytics | Viewpoint by ICS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (1.3K ratings)](https://appshunter.io/ios/app/crm-analytics/id916982402/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/viewpoint-by-ics/id6443994035/reviews)** |
| Number of ratings | **1.3K** | 2 |
| Positive reviews | 87.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 4 months |
| Monetization | Free | Free |
| Size | 112 MB | 89 MB |
| Requires iOS | 18.0 | **14.0** |
| Devices | **iPhone, iPad** | iPad |
| Age rating | 4+ | 4+ |
| Developer | [salesforce.com](https://appshunter.io/developer/281826149) | [Integrated Computer Solutions](https://appshunter.io/developer/1651284144) |

## What reviewers say

### CRM Analytics

[App page](https://appshunter.io/ios/app/crm-analytics/id916982402)

Access your Salesforce data and gain insights on the go. This app provides Einstein-powered predictions and actionable analytics for Sales Cloud and Service Cloud users, enhancing productivity and business growth.

**Highlights:** Mobile Salesforce data access, Einstein-powered predictions, Actionable analytics, Sales Cloud and Service Cloud integration, Interactive sample apps

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Smooth UI and easy to use
- 🚀 Fully integrated with cloud
- 🚀 Fast speed
- 👍 Great visualizations and data insights
- 👍 Powerful and great user experience

**What reviewers complain about**

- 🐛 Login issues and data not loading
- 🐛 Crashes and app not optimized for mobile
- 🐛 Some desktop features not available on mobile
- 🐛 Donut charts not working as expected after update

**Reported bugs**

- Foreclosure issues
- Data/app deletion problems
- Pipeline notifications won't turn off

**Requested features**

- Dates instead of week numbers on graphs
- Access to live data rather than requiring uploads
- Support for Google keyboard


### Viewpoint by ICS

[App page](https://appshunter.io/ios/app/viewpoint-by-ics/id6443994035)

This app allows businesses to easily access and play custom interactive digital content created on the Viewpoint platform. It supports deployment on multiple iOS devices for sales, support, or customer engagement.

**Highlights:** Play bespoke interactive digital content, Download custom content on iOS devices, Access content via Viewpoint credentials, Supports single device or large fleets, Enables self-service kiosk experiences, Powers customer engagement solutions

**In-app purchases:** none


## Frequently asked questions

### Is CRM Analytics free?

CRM Analytics is free to download, with no in-app purchases.

### Is Viewpoint by ICS free?

Viewpoint by ICS is free to download, with no in-app purchases.

### Which has better reviews, CRM Analytics or Viewpoint by ICS?

Viewpoint by ICS is rated higher. CRM Analytics averages 4.8 out of 5 from 1.3K ratings, while Viewpoint by ICS averages 5.0 from 2 ratings.

### Do CRM Analytics or Viewpoint by ICS have ads?

Neither CRM Analytics nor Viewpoint by ICS shows ads.

### Which is updated more often, CRM Analytics or Viewpoint by ICS?

CRM Analytics ships an update every 2 months, and Viewpoint by ICS every 4 months. Most recently, CRM Analytics was updated on November 3, 2026 and Viewpoint by ICS on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*