# IDnow Online vs POSTIDENT

The clearest difference is rating: POSTIDENT at 4.8 against IDnow Online's 4.6. POSTIDENT also leads on review sentiment (43% vs 33%) and ratings volume (4.7K vs 1.5K). IDnow Online's advantage is iOS requirement (15.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

POSTIDENT holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 1.5K and 4.7K respectively. Written reviews point the same way: 33% of IDnow Online's written reviews are positive against 43% of POSTIDENT's.

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 29, 2026 and October 26, 2026 respectively.

## The numbers

| Metric | IDnow Online | POSTIDENT |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (1.5K ratings)](https://appshunter.io/ios/app/idnow-online-ident/id918081242/reviews) | **[4.8 (4.7K ratings)](https://appshunter.io/ios/app/postident/id999762739/reviews)** |
| Number of ratings | 1.5K | **4.7K** |
| Positive reviews | 32.9% of reviews | **43.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Free | Free |
| Size | 56 MB | 77 MB |
| Requires iOS | **15.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [IDnow GmbH](https://appshunter.io/developer/918081241) | [Deutsche Post AG](https://appshunter.io/developer/318784360) |

## What reviewers say

### IDnow Online

[App page](https://appshunter.io/ios/app/idnow-online-ident/id918081242)

Digitally verify your identity or sign contracts online in minutes. This app offers secure, officially accepted methods for identity proof and electronic signatures, eliminating the need for in-person visits. It's free and requires only a mobile device, internet, and an ID document.

**Highlights:** Digital identity verification, Electronic contract signing, Video identification, Electronic ID card verification, Secure data transmission, Officially accepted methods

**In-app purchases:** none

**What reviewers like**

- 👍 Efficient and professional service
- 🚀 Fast and easy verification process
- 💡 Convenient remote ID verification

**What reviewers complain about**

- 🐛 Unstable connection and app crashes
- 👎 Rude and impatient customer service agents
- 🕰️ Long waiting times to connect with an agent
- 🔒 Privacy concerns with camera access
- 👥 Lack of clear instructions and guidance

**Reported bugs**

- Repeated disconnections during verification
- Inability to complete verification due to technical issues
- Incompatibility with certain devices and operating systems

**Requested features**

- Improved network stability and reliability
- More empathetic and patient customer service
- Clearer communication of process and expectations
- Option to provide feedback on agent performance


### POSTIDENT

[App page](https://appshunter.io/ios/app/postident/id999762739)

Verify your identity easily and securely using your smartphone. Choose from video chat, eID verification with your national ID, or automated image-based checks. Your data is processed by Deutsche Post AG employees for a compliant and quick process.

**Highlights:** Identity verification via smartphone, Video chat verification, eID verification with national ID, Automated ID document image verification, Digital POSTIDENT coupon retrieval, Secure data processing by Deutsche Post AG

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient and fast
- 💡 Helpful English support
- 🔒 Secure identification process

**What reviewers complain about**

- 🐛 App crashes and glitches
- 🤖 Rude and unhelpful customer service
- 🇩🇪 Lack of English language support
- 🤔 Unclear instructions and requirements

**Reported bugs**

- QR code scanning not working
- Identification process repeatedly failing
- App freezing and crashing during use

**Requested features**

- Automatic data extraction from ID documents
- More language options beyond German and English
- Clearer instructions on ID document requirements


## Frequently asked questions

### Is IDnow Online free?

IDnow Online is free to download, with no in-app purchases.

### Is POSTIDENT free?

POSTIDENT is free to download, with no in-app purchases.

### Which has better reviews, IDnow Online or POSTIDENT?

POSTIDENT is rated higher. IDnow Online averages 4.6 out of 5 from 1.5K ratings, while POSTIDENT averages 4.8 from 4.7K ratings.

### Do IDnow Online or POSTIDENT have ads?

Neither IDnow Online nor POSTIDENT shows ads.

### Which is updated more often, IDnow Online or POSTIDENT?

IDnow Online ships an update monthly, and POSTIDENT monthly. Most recently, IDnow Online was updated on October 29, 2026 and POSTIDENT on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*