# Case Tracker for USCIS & NVC vs HelpDesk+

The clearest difference is rating: Case Tracker for USCIS & NVC at 4.8 against HelpDesk+'s 2.7. Case Tracker for USCIS & NVC also leads on ratings volume (319K vs 12) and chart position (#31 vs unranked). HelpDesk+'s advantage is in-app purchases (none vs 20) and ads (none vs shown). On price, update cadence and device support there is nothing between them.

Both are free to download. Case Tracker for USCIS & NVC sells 14 in-app purchases, starting at $2.99 per month. HelpDesk+ asks for nothing beyond the download.

Case Tracker for USCIS & NVC holds the better App Store score, 4.8 against 2.7. That said, the two scores are not equally well evidenced: Case Tracker for USCIS & NVC has 319K ratings behind it against 12, so its average is the more settled of the two.

Case Tracker for USCIS & NVC ships an update fortnightly, HelpDesk+ every 3 weeks. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Case Tracker for USCIS & NVC | HelpDesk+ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (319K ratings)](https://appshunter.io/ios/app/case-tracker-for-uscis-and-nvc/id921827126/reviews)** | [2.7 (12 ratings)](https://appshunter.io/ios/app/helpdesk-plus/id6450539978/reviews) |
| Number of ratings | **319K** | 12 |
| Positive reviews | 63.8% of reviews | — |
| In-app purchases | Yes | **No** |
| Ads | Yes | **No** |
| Update frequency | **Fortnightly** | Every 3 weeks |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#31** | — |
| Size | 217 MB | 6 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [ImmiVision, LLC](https://appshunter.io/developer/1727272474) | [CLUB MALWA PRIVATE LIMITED](https://appshunter.io/developer/1457591334) |

## What reviewers say

### Case Tracker for USCIS & NVC

[App page](https://appshunter.io/ios/app/case-tracker-for-uscis-and-nvc/id921827126)

**Currently charting:** #31 Top Grossing · Utilities, #140 Top Free · Utilities (US App Store)

This app helps you track your U.S. immigration cases with USCIS and NVC. Get real-time status updates, immigration news, and prepare for your citizenship interview with a civics quiz. Receive automated alerts for case changes and new Visa Bulletins.

**Highlights:** Track USCIS and NVC cases, Automated status change notifications, Visa Bulletin updates, Immigration news feed, Citizenship civics quiz, Search case statuses

**Features:** macOS Compatibility

**In-app purchases (14)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Case Tracker Plus | $2.99 | per month |
| Case Tracker Plus | $3.99 | per month |
| Case Tracker Pro | $4.99 | per month |
| Case Tracker Plus | $4.99 | per month |
| Case Tracker Plus | $6.99 | per month |
| Case Tracker Pro | $7.99 | per month |
| Case Tracker Pro | $8.99 | per 3 months |
| Case Tracker Plus | $8.99 | per month |
| Case Tracker Pro | $10.99 | per month |
| Case Tracker Pro | $11.99 | per 3 months |
| Case Tracker Pro | $12.99 | per month |
| Case Tracker Pro | $18.99 | per 3 months |
| Case Tracker Pro | $25.99 | per 3 months |
| Ad-Free Upgrade | $4.99 | one-time |

**What reviewers like**

- 🚀 Easy to use
- 🚀 Helpful for immigration journey
- 🚀 Tracks cases efficiently
- 🚀 User-friendly interface
- 🚀 Notifies on case updates

**What reviewers complain about**

- 🐛 Inconsistent case information
- 🔍 Lacks real-time updates
- 💸 Excessive advertisements
- 🔒 Privacy concerns with data sharing

**Reported bugs**

- Updating screen gets stuck
- Notifications not working as expected
- Inconsistent case status display

**Requested features**

- Limit notifications to case updates only
- Add option to track case history
- Improve background update functionality
- Enhance community features for sharing experiences


### HelpDesk+

[App page](https://appshunter.io/ios/app/helpdesk-plus/id6450539978)

This utility app allows users to receive support for issues they encounter by generating a ticket. It provides a direct channel for users to communicate their problems and receive assistance.

**Highlights:** Generate support tickets, Receive assistance, Direct user support channel, Issue reporting

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Case Tracker for USCIS & NVC free?

Case Tracker for USCIS & NVC is free to download, with in-app purchases available.

### Is HelpDesk+ free?

HelpDesk+ is free to download, with no in-app purchases.

### Which has better reviews, Case Tracker for USCIS & NVC or HelpDesk+?

Case Tracker for USCIS & NVC is rated higher. Case Tracker for USCIS & NVC averages 4.8 out of 5 from 319K ratings, while HelpDesk+ averages 2.7 from 12 ratings.

### Do Case Tracker for USCIS & NVC or HelpDesk+ have ads?

Case Tracker for USCIS & NVC shows ads; HelpDesk+ does not.

### Which is updated more often, Case Tracker for USCIS & NVC or HelpDesk+?

Case Tracker for USCIS & NVC ships an update fortnightly, and HelpDesk+ every 3 weeks. Most recently, Case Tracker for USCIS & NVC was updated on October 29, 2026 and HelpDesk+ on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*