# Dialpad vs Lizzy Service

The clearest difference is ads: Lizzy Service at none against Dialpad's shown. Lizzy Service also leads on rating (5.0 vs 4.6) and monetization model (free vs ad-supported). Dialpad's advantage is ratings volume (4.6K vs 2) and update cadence (fortnightly vs every 5 weeks). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Lizzy Service holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Dialpad has 4.6K ratings behind it against 2, so its average is the more settled of the two.

Dialpad ships an update fortnightly, Lizzy Service every 5 weeks. The most recent releases landed on October 17, 2026 and October 4, 2026 respectively.

## The numbers

| Metric | Dialpad | Lizzy Service |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (4.6K ratings)](https://appshunter.io/ios/app/dialpad/id921879637/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/lizzy-service/id1064074516/reviews)** |
| Number of ratings | **4.6K** | 2 |
| Positive reviews | 34.0% of reviews | — |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Fortnightly** | Every 5 weeks |
| Monetization | Ad-supported | **Free** |
| Size | 340 MB | 28 MB |
| Requires iOS | 17.0 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Dialpad, Inc.](https://appshunter.io/developer/442976549) | [NizeX, Inc.](https://appshunter.io/developer/725615446) |

## What reviewers say

### Dialpad

[App page](https://appshunter.io/ios/app/dialpad/id921879637)

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

**Highlights:** Unified communication platform, Cross-device call switching, Automatic call transcription, Rich contact profiles with CRM integration, Remote call monitoring and coaching

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable and consistent
- 📊 Great analytics and reporting
- 💻 Seamless desktop and mobile integration
- 🤖 Useful AI features
- 📞 Convenient business phone solution

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 📞 Frequent call drops and connectivity issues
- 🔇 Unreliable notifications
- 📱 Poor mobile app experience
- 🕰️ Slow response times from customer support

**Reported bugs**

- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes

**Requested features**

- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription


### Lizzy Service

[App page](https://appshunter.io/ios/app/lizzy-service/id1064074516)

Streamline service operations by locating or creating customer and unit records, then quickly generating repair work orders. Capture photos, voice notes, and customer signatures for service disclaimers directly within the app.

**Highlights:** Customer and unit management, Service repair work order creation, Photo capture, Voice recording, Digital signature collection, Integration with Lizzy BMS System

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Dialpad free?

Dialpad is free to download, with no in-app purchases.

### Is Lizzy Service free?

Lizzy Service is free to download, with no in-app purchases.

### Which has better reviews, Dialpad or Lizzy Service?

Lizzy Service is rated higher. Dialpad averages 4.6 out of 5 from 4.6K ratings, while Lizzy Service averages 5.0 from 2 ratings.

### Do Dialpad or Lizzy Service have ads?

Dialpad shows ads; Lizzy Service does not.

### Which is updated more often, Dialpad or Lizzy Service?

Dialpad ships an update fortnightly, and Lizzy Service every 5 weeks. Most recently, Dialpad was updated on October 17, 2026 and Lizzy Service on October 4, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*