# Dialpad vs Quo (formerly OpenPhone)

The clearest difference is in-app purchases: Dialpad at none against Quo (formerly OpenPhone)'s 5. Dialpad also leads on rating (4.6 vs 4.4). Quo (formerly OpenPhone)'s advantage is ads (none vs shown) and chart position (#49 vs unranked). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Both are free to download. Quo (formerly OpenPhone) sells 5 in-app purchases, starting at $21.00 per month. Dialpad asks for nothing beyond the download.

Dialpad holds the better App Store score, 4.6 against 4.4. Both are backed by a comparable volume of ratings — 4.6K and 11K respectively. Written reviews split almost evenly too, at 34% and 34% positive.

Dialpad ships an update every 2 weeks, Quo (formerly OpenPhone) every 10 days. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | Dialpad | Quo (formerly OpenPhone) |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (4.6K ratings)](https://appshunter.io/ios/app/dialpad/id921879637/reviews)** | [4.4 (11K ratings)](https://appshunter.io/ios/app/quo-formerly-openphone/id1241817309/reviews) |
| Number of ratings | 4.6K | **11K** |
| Positive reviews | **34.0% of reviews** | 33.8% of reviews |
| In-app purchases | **No** | Yes |
| Ads | Yes | **No** |
| Update frequency | Every 2 weeks | **Every 10 days** |
| Monetization | **Ad-supported** | Free with in-app purchases |
| Best chart rank | — | **#49** |
| Size | 338 MB | 142 MB |
| Requires iOS | 17.0 | **16.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Dialpad, Inc.](https://appshunter.io/developer/442976549) | [OpenPhone Technologies Inc](https://appshunter.io/developer/1412226074) |

## What reviewers say

### Dialpad

[App page](https://appshunter.io/ios/app/dialpad/id921879637)

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

**Highlights:** Unified communication platform, Cross-device call switching, Automatic call transcription, Rich contact profiles with CRM integration, Remote call monitoring and coaching

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable and consistent
- 📊 Great analytics and reporting
- 💻 Seamless desktop and mobile integration
- 🤖 Useful AI features
- 📞 Convenient business phone solution

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 📞 Frequent call drops and connectivity issues
- 🔇 Unreliable notifications
- 📱 Poor mobile app experience
- 🕰️ Slow response times from customer support

**Reported bugs**

- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes

**Requested features**

- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription


### Quo (formerly OpenPhone)

[App page](https://appshunter.io/ios/app/quo-formerly-openphone/id1241817309)

**Currently charting:** #49 Top Grossing · Business (US App Store)

This business communication platform integrates calls, texts, and customer information into a single interface. It offers AI-powered call answering, flexible routing, and a mini CRM to enhance customer relationships and streamline operations for businesses of all sizes.

**Highlights:** Integrated calls and texts, Mini CRM functionality, AI-powered call answering, Shared inboxes, Internal notes for context, Customizable contact properties

**Features:** Siri integration, Vision Pro support

**In-app purchases (5)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Starter Plan | $21.00 | per month |
| Starter Plan - 2 Numbers | $26.00 | per month |
| Starter Plan - 3 Numbers | $31.00 | per month |
| Starter Plan - 4 Numbers | $51.99 | per month |
| Starter Plan - 5 Numbers | $64.99 | per month |

**What reviewers like**

- 🚀 Great phone
- 👍 Fantastic App
- 👍 Great app!
- 👍 Great service
- 👍 Amazing!

**What reviewers complain about**

- 🔇 Unable to mute individual numbers
- 🐛 SMS notifications don't alert sometimes
- 🔒 Forced to let AI read all of our messages
- 🔒 Scam
- 🔒 Complex Registration

**Reported bugs**

- Messages don't always appear
- Does Not Work for SMS Verification
- Bad connection
- OTP malfunction
- Issues with calls showing as scam

**Requested features**

- Make it Conference Call option
- Custom Notification Tones
- Transfer Call & 3 Way
- Dark mode option
- Advanced analytics dashboard


## Frequently asked questions

### Is Dialpad free?

Dialpad is free to download, with no in-app purchases.

### Is Quo (formerly OpenPhone) free?

Quo (formerly OpenPhone) is free to download, with in-app purchases available.

### Which has better reviews, Dialpad or Quo (formerly OpenPhone)?

Dialpad is rated higher. Dialpad averages 4.6 out of 5 from 4.6K ratings, while Quo (formerly OpenPhone) averages 4.4 from 11K ratings.

### Do Dialpad or Quo (formerly OpenPhone) have ads?

Dialpad shows ads; Quo (formerly OpenPhone) does not.

### Which is updated more often, Dialpad or Quo (formerly OpenPhone)?

Dialpad ships an update every 2 weeks, and Quo (formerly OpenPhone) every 10 days. Most recently, Dialpad was updated on October 29, 2026 and Quo (formerly OpenPhone) on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*