# Dialpad vs HighLevel

The clearest difference is ads: HighLevel at none against Dialpad's shown. HighLevel also leads on monetization model (free vs ad-supported). Dialpad's advantage is review sentiment (34% vs 25%). On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for Dialpad against 4.5 for HighLevel. Both are backed by a comparable volume of ratings — 4.6K and 3.7K respectively. Written reviews are what separate them: 34% of Dialpad's written reviews are positive against 25% of HighLevel's.

Dialpad ships an update fortnightly, HighLevel every 10 days. The most recent releases landed on October 9, 2026 and October 12, 2026 respectively.

## The numbers

| Metric | Dialpad | HighLevel |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (4.6K ratings)](https://appshunter.io/ios/app/dialpad/id921879637/reviews)** | [4.5 (3.7K ratings)](https://appshunter.io/ios/app/highlevel/id1425004076/reviews) |
| Number of ratings | **4.6K** | 3.7K |
| Positive reviews | **34.0% of reviews** | 24.5% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Fortnightly | **Every 10 days** |
| Monetization | Ad-supported | **Free** |
| Size | 346 MB | 354 MB |
| Requires iOS | 17.0 | **16.6** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [Dialpad, Inc.](https://appshunter.io/developer/442976549) | [Synclio](https://appshunter.io/developer/503937807) |

## What reviewers say

### Dialpad

[App page](https://appshunter.io/ios/app/dialpad/id921879637)

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

**Highlights:** Unified communication platform, Cross-device call switching, Automatic call transcription, Rich contact profiles with CRM integration, Remote call monitoring and coaching

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable and consistent
- 📊 Great analytics and reporting
- 💻 Seamless desktop and mobile integration
- 🤖 Useful AI features
- 📞 Convenient business phone solution

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 📞 Frequent call drops and connectivity issues
- 🔇 Unreliable notifications
- 📱 Poor mobile app experience
- 🕰️ Slow response times from customer support

**Reported bugs**

- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes

**Requested features**

- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription


### HighLevel

[App page](https://appshunter.io/ios/app/highlevel/id1425004076)

This all-in-one sales and marketing platform empowers agencies and marketers to capture leads, automate communication, and manage client relationships. It provides tools for website and landing page creation, lead capture, and automated messaging across multiple channels.

**Highlights:** Lead capture tools, Landing page builder, Automated messaging, Website creation, Appointment scheduling, Analytics tracking

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Fundamentally changed everything
- 🚀 Excellent software
- 🚀 Great app
- 🚀 Amazing software
- 🚀 Comprehensive and simple to use

**What reviewers complain about**

- 🐛 Extremely glitchy. Can't handle volume.
- 🐛 Not reliable
- 🐛 Doesn't work consistently
- 🐛 Inconsistent
- 🐛 Bad just bad

**Reported bugs**

- Login screen freezes
- Incompatible with older devices
- Notifications and messages not loading
- Can't create account
- App crashes mid call

**Requested features**

- Dark mode option
- Advanced analytics dashboard
- Ability to cc/bcc on new emails
- Ability to forward previously sent emails
- Improve email tech and notifications


## Frequently asked questions

### Is Dialpad free?

Dialpad is free to download, with no in-app purchases.

### Is HighLevel free?

HighLevel is free to download, with no in-app purchases.

### Which has better reviews, Dialpad or HighLevel?

Dialpad is rated higher. Dialpad averages 4.6 out of 5 from 4.6K ratings, while HighLevel averages 4.5 from 3.7K ratings.

### Do Dialpad or HighLevel have ads?

Dialpad shows ads; HighLevel does not.

### Which is updated more often, Dialpad or HighLevel?

Dialpad ships an update fortnightly, and HighLevel every 10 days. Most recently, Dialpad was updated on October 9, 2026 and HighLevel on October 12, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*