# Dialpad vs SB for ServiceCEO

The clearest difference is rating: Dialpad at 4.6 against SB for ServiceCEO's 1.0. Dialpad also leads on update cadence (every 2 weeks vs every 3 months) and ratings volume (4.6K vs 1). SB for ServiceCEO's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Dialpad holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: Dialpad has 4.6K ratings behind it against 1, so its average is the more settled of the two.

Dialpad ships an update every 2 weeks, SB for ServiceCEO every 3 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Dialpad | SB for ServiceCEO |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (4.6K ratings)](https://appshunter.io/ios/app/dialpad/id921879637/reviews)** | [1.0 (1 ratings)](https://appshunter.io/ios/app/sb-for-serviceceo/id1435773847/reviews) |
| Number of ratings | **4.6K** | 1 |
| Positive reviews | 34.0% of reviews | — |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 2 weeks** | Every 3 months |
| Monetization | Ad-supported | **Free** |
| Size | 338 MB | 53 MB |
| Requires iOS | 17.0 | **9.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Dialpad, Inc.](https://appshunter.io/developer/442976549) | [GPS Insight](https://appshunter.io/developer/376128490) |

## What reviewers say

### Dialpad

[App page](https://appshunter.io/ios/app/dialpad/id921879637)

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

**Highlights:** Unified communication platform, Cross-device call switching, Automatic call transcription, Rich contact profiles with CRM integration, Remote call monitoring and coaching

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable and consistent
- 📊 Great analytics and reporting
- 💻 Seamless desktop and mobile integration
- 🤖 Useful AI features
- 📞 Convenient business phone solution

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 📞 Frequent call drops and connectivity issues
- 🔇 Unreliable notifications
- 📱 Poor mobile app experience
- 🕰️ Slow response times from customer support

**Reported bugs**

- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes

**Requested features**

- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription


### SB for ServiceCEO

[App page](https://appshunter.io/ios/app/sb-for-serviceceo/id1435773847)

This app streamlines field service operations for ServiceCEO customers. It facilitates job scheduling, customer engagement, and payment capture, while eliminating paperwork. Field workers receive instant updates and can submit job progress from the field.

**Highlights:** Job scheduling and distribution, Customer engagement tools, Paperwork elimination, Real-time job updates, Payment capture, Access to photos and documents

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Dialpad free?

Dialpad is free to download, with no in-app purchases.

### Is SB for ServiceCEO free?

SB for ServiceCEO is free to download, with no in-app purchases.

### Which has better reviews, Dialpad or SB for ServiceCEO?

Dialpad is rated higher. Dialpad averages 4.6 out of 5 from 4.6K ratings, while SB for ServiceCEO averages 1.0 from 1 ratings.

### Do Dialpad or SB for ServiceCEO have ads?

Dialpad shows ads; SB for ServiceCEO does not.

### Which is updated more often, Dialpad or SB for ServiceCEO?

Dialpad ships an update every 2 weeks, and SB for ServiceCEO every 3 months. Most recently, Dialpad was updated on October 26, 2026 and SB for ServiceCEO on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*