# Dialpad vs CareShare 360

The clearest difference is review sentiment: CareShare 360 at 100% against Dialpad's 34%. CareShare 360 also leads on ads (none vs shown) and rating (5.0 vs 4.6). Dialpad's advantage is ratings volume (4.6K vs 4) and update cadence (fortnightly vs monthly). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CareShare 360 holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Dialpad has 4.6K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 34% of Dialpad's written reviews are positive against 100% of CareShare 360's.

Dialpad ships an update fortnightly, CareShare 360 monthly. The most recent releases landed on October 19, 2026 and September 30, 2026 respectively.

## The numbers

| Metric | Dialpad | CareShare 360 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (4.6K ratings)](https://appshunter.io/ios/app/dialpad/id921879637/reviews) | **[5.0 (4 ratings)](https://appshunter.io/ios/app/careshare-360/id1507792403/reviews)** |
| Number of ratings | **4.6K** | 4 |
| Positive reviews | 34.0% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Fortnightly** | Monthly |
| Monetization | Ad-supported | **Free** |
| Size | 340 MB | 30 MB |
| Requires iOS | 17.0 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Dialpad, Inc.](https://appshunter.io/developer/442976549) | [Udex Software LLC](https://appshunter.io/developer/1342709499) |

## What reviewers say

### Dialpad

[App page](https://appshunter.io/ios/app/dialpad/id921879637)

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

**Highlights:** Unified communication platform, Cross-device call switching, Automatic call transcription, Rich contact profiles with CRM integration, Remote call monitoring and coaching

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable and consistent
- 📊 Great analytics and reporting
- 💻 Seamless desktop and mobile integration
- 🤖 Useful AI features
- 📞 Convenient business phone solution

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 📞 Frequent call drops and connectivity issues
- 🔇 Unreliable notifications
- 📱 Poor mobile app experience
- 🕰️ Slow response times from customer support

**Reported bugs**

- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes

**Requested features**

- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription


### CareShare 360

[App page](https://appshunter.io/ios/app/careshare-360/id1507792403)

This app helps home care agencies attract and retain clients and caregivers. It facilitates online review requests and satisfaction surveys for clients, patients, and providers to improve business reputation and reduce turnover.

**Highlights:** Online review requests for multiple platforms, Client and patient satisfaction surveys, Caregiver and provider satisfaction surveys, Reputation and search engine ranking improvement, 5-Star quality rating endorsement, Feedback collection for service improvement

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Dialpad free?

Dialpad is free to download, with no in-app purchases.

### Is CareShare 360 free?

CareShare 360 is free to download, with no in-app purchases.

### Which has better reviews, Dialpad or CareShare 360?

CareShare 360 is rated higher. Dialpad averages 4.6 out of 5 from 4.6K ratings, while CareShare 360 averages 5.0 from 4 ratings.

### Do Dialpad or CareShare 360 have ads?

Dialpad shows ads; CareShare 360 does not.

### Which is updated more often, Dialpad or CareShare 360?

Dialpad ships an update fortnightly, and CareShare 360 monthly. Most recently, Dialpad was updated on October 19, 2026 and CareShare 360 on September 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*